Marat Baazov
van nuys,CA
Summary
Dynamic professional with proven sales proficiency and a focus on transitioning into banking roles, aiming for advancement to financial advisory positions. Demonstrated ability to build strong client relationships, assess needs, and deliver tailored solutions. Committed to driving measurable results and providing exceptional customer service.
Overview
1
1
Language
5
5
years of professional experience
Work History
Bank Teller
Wells Fargo
Santa Clarita, California
03.2026 - Current
- Connected with customers to personalize relationships, understanding needs and delivering exceptional service at teller window and branch lobby.
- Process deposits, withdrawals, transfers, cash transactions, and other banking requests accurately while maintaining compliance with bank policies and procedures.
- Introduce and educate customers on convenient ways to bank, including ATM and mobile banking services, while walking them through how to use these tools effectively.
- Identified customer needs and proactively introduced relevant products, services, and digital solutions, effectively referring customers to Bankers for additional financial support.
- Collaborate with branch bankers, manager and teammates to provide seamless customer support and identify opportunities to better serve customers and meet their financial goals.
Assistant Program Coordinator
AK dynamo
Los Angeles, California
06.2021 - Current
- Managed payments, registration, scheduling, and customer communication while providing personalized service.
- Identified process improvements and implemented solutions to increase efficiency.
- Built strong relationships with participants and families through communication and problem resolution.
- Adapted communication and coaching to meet individual and group needs.
Business Development Specialist
web media management
Los Angeles, California
11.2025 - 04.2026
- Generated and qualified new business through strategic outreach, cold calling, networking, and CRM management.
- Developed client relationships by identifying business needs, presenting tailored solutions, negotiating terms, and closing new accounts.
- Managed sales pipelines and client follow-ups while maintaining accurate CRM records and identifying new opportunities.
- Conducted market and pricing analysis to develop competitive offerings that balanced client needs with business objectives.
zamboni operations manager
iceland
Van Nuys, California
07.2022 - 02.2026
- Provided direct customer service by assisting guests, answering questions, and addressing concerns to ensure a positive experience.
- Interacted with customers throughout daily operations while maintaining a welcoming and professional environment.
- Supervised employees and coordinated daily operations while maintaining safety, service quality, and customer satisfaction.
- Communicated across departments to resolve customer and operational issues and prevent service disruptions.
President/ Housing corp board member
Phi Delta Theta
Northridge, California
11.2024 - 12.2025
- Led the largest fraternity on campus, overseeing 90+ members and coordinating organizational operations, events, and member relations.
- Oversaw a multi-million-dollar residential property, including budgeting, rent allocations, expenses, maintenance, and occupancy planning.
- Managed relationships with residents, vendors, contractors, university personnel, and organizational leadership to resolve issues and maintain effective operations.
- Served as the primary liaison between members and leadership, resolving conflicts, enforcing policies, and making high-level operational decisions.
- Directed meetings, delegated responsibilities, and coordinated initiatives across multiple teams to achieve organizational goals.
Education
Bachelor of Arts -
California State University, Northridge
Northridge, CA05-2026
Skills
- Financial literacy
- Relationship building
- Sales techniques
- Professionalism and courtesy
- Customer needs assessment
- Banking regulations knowledge
- Banking software
- Patience and empathy
Languages
Russian
Professional
Timeline
Bank Teller
Wells Fargo
03.2026 - Current
Business Development Specialist
web media management
11.2025 - 04.2026
President/ Housing corp board member
Phi Delta Theta
11.2024 - 12.2025
zamboni operations manager
iceland
07.2022 - 02.2026
Assistant Program Coordinator
AK dynamo
06.2021 - Current
Bachelor of Arts -
California State University, Northridge