Summary
Overview
Work History
Education
Skills
Timeline
Generic

Maraya Windon

Kent

Summary

I enjoy working effectively in a fast paced. I love multitasking, as working at Vet Source and in Dental has helped be more proficient.

I'm a dedicated and adaptable professional driven to excel through hard work and commitment.

As customer service professional, brings valuable experience in addressing and resolving customer issues effectively. Known for strong
focus on team collaboration and achieving positive outcomes. Reliable and adaptable with excellent communication and problem-solving skills.

Overview

3
3
years of professional experience

Work History

Dental Assistant

Smile For Kids
09.2023 - 09.2024
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
  • Maintained a clean and sterile work environment to prevent cross-contamination and infection.
  • Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
  • Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
  • Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
  • Prepared and arranged instruments, medications, and required materials for dental procedures.

Pharmacy Workflow Vet Technician

VetSource
07.2021 - 09.2023
  • Ship out client orders and ensure secure packaging
  • Maintain an average of 300+ orders shipped per hour throughout the day
  • Get orders ready to go for vendors (UPS, USPS, MI, DHL) to pick up and deliver to their respective hubs
  • Run technicians multizone orders to the next location in order for the fill process to be complete
  • Collaborate with team members and leads on expectations for the day as well as placement
  • Ensure I am doing my best to help hit our SLA of 90%
  • Customer Service, answering calls, Fast paced en environment.
  • Contributed to team collaboration through effective communication and cooperation with colleagues.

Office assistant (extern)

DePaul industries
01.2022 - 07.2023
  • Scanning and storing documents in the systems
  • Referred clients to different departments
  • Handling incoming calls
  • Manage schedules
  • Organizing and managing documents
  • Maintained confidentiality in handling sensitive information while performing administrative tasks.

Education

METRO WEB ACADEMY
01.2022

Skills

  • Customer service
  • Active listening
  • Critical thinking
  • Data entry
  • Customer relations
  • Relationship building
  • Problem resolution
  • Computer proficiency
  • Conflict resolution
  • Team Player
  • Complaint resolution
  • Customer satisfaction measurement
  • Professional telephone demeanor

Timeline

Dental Assistant

Smile For Kids
09.2023 - 09.2024

Office assistant (extern)

DePaul industries
01.2022 - 07.2023

Pharmacy Workflow Vet Technician

VetSource
07.2021 - 09.2023

METRO WEB ACADEMY

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Maraya Windon