Marbel Isabel Sanchez
Tallahassee,Florida
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
8
8
years of professional experience
Work History
Patient Account Coordinator II
Tallahassee Memorial Healthcare, Inc
08.2022 - Current
- Maintained accurate records of customer accounts, payments and payment plans.
- Entered client details and notes into system for interdepartmental access and review.
- Work with the BOA, research and post from the BOA both in STAR and Allscripts
- Post and research star patient patients, allscript's patient payments, star insurance payments and allscript credit card insurance payments.
- Balance at the end of the day and work on the Source 60 excel sheet.
- Work on the Daily Deposit excel sheet and send out emails every day with the source 60's.
Patient Account Assistant
Tallahassee Memorial Healthcare, Inc
09.2020 - 08.2022
- Entered customer order details into system, accepted payments and updated accounts.
- Update reports for senior management.
- Used advanced software to prepare documents, reports, and presentations.
- Managed invoices, payments and deposits, maintaining accurate expenditure records.
- Counted money from the money bags being delivered from the hospital courier at beginning of shifts to maintain accuracy.
Health Care Associate
Jackson Memorial Hospital
10.2018 - 10.2020
- Communicated effectively with patients and families to provide information about care and treatment.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Confirmed appointments, communicated with clients, and updated client records.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Transcribed phone messages and relayed to appropriate personnel.
- Completed patient referrals to other medical specialists.
- Worked along side oncologist's and pharmacist's with the infusion orders and scheduled appointment's.
- Verified patient information to identify any discrepancies and ensures that all codes and any other abstracted information is applied to the appropriate patient's encounter.
- Reviewed the record for coding purposes, serves as a quality reviewer, and identifies any documents not belonging to the patient, or the correct patient's encounter.
- Reconciled reports everyday, dealt with Lawson, would work with revenue to fix encounters.
Medical Assistant
Jackson Memorial Hospital
03.2015 - 10.2018
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Called and faxed pharmacies to submit prescriptions and refills.
- Taught patients about medications, procedures, and care plan instructions.
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
- Prepared and administered medications to alleviate patient symptoms.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Completed clinical procedures and gathered patient data for interpretation by physician.
Education
Associate of Arts - Social WOrker
Tallahassee Community College
Tallahassee, FL12.2023
GED -
GED
Miami06.2011
Skills
- Letter of Appeal Writing
- Customer Satisfaction
- Analytical and Critical Thinking
- Document Organization
- Balance Sheets
- Patient Account Reviews
- Software Applications
- Clerical Support
- Familiar with Account Coding
- Problem Identification
Languages
Spanish
Native or Bilingual
Timeline
Patient Account Coordinator II
Tallahassee Memorial Healthcare, Inc
08.2022 - Current
Patient Account Assistant
Tallahassee Memorial Healthcare, Inc
09.2020 - 08.2022
Health Care Associate
Jackson Memorial Hospital
10.2018 - 10.2020
Medical Assistant
Jackson Memorial Hospital
03.2015 - 10.2018
Associate of Arts - Social WOrker
Tallahassee Community College
GED -
GED