Senior Human Capital Management Consultant with extensive experience at Inova Payroll, specializing in cloud-based HCM systems such as UKG Ready. Proven ability in cold calling and networking, successfully converting municipality, healthcare, commercial, and retail prospects into loyal clients. Strong relationship-building skills contribute to significant business growth and enhanced customer satisfaction.
Work History
Senior Human Capital Management Consultant
4 Years 6 Months
Inova Payroll | 01.2022 - Current
Responsible for soliciting companies and organizations from 10EE – 500EE to convert to Inova’s SASS UKG Ready HCM platform and HRO via cold call prospecting, Zoom Info email campaigns, VAR partnerships and relationships, networking, and developing a referral network.
Account Executive
3 Years
Coastal Payroll Solutions | 01.2019 - 01.2022
Company Overview: Company was purchased by Paychex in 2022
Responsible for soliciting R.I. Businesses to convert them to Coastal for all their Payroll needs through networking, cold calling, client referrals and being a member of BNI.
Primarily converting Paychex and ADP clients by focusing on personalized customer service.
Sales cycle includes prospecting, getting past gatekeeper to the decision maker, presenting, demonstrating Coastal’s software system, closing, and continuous contact with decision maker for referrals.
Many of my clients are restaurants, bars and pubs.
Company was purchased by Paychex in 2022
Account Executive
5 Years
CSC Paymaster Payroll | 01.2013 - 01.2018
Responsible for soliciting R.I. Businesses to convert them to CSC PAYMASTERS full service HCM (Human Capital Management) Kronos Sass system for Payroll, Time and Labor, and Human Resources via Cold calling and networking.
Having initial conversation with the Decision Maker/Makers to discover pain points, wants, needs, and failures and then customizing my presentation and demonstration of our Kronos SaaS system to key in on reducing pain and failures and satisfying needs and wants by streamlining their HCM process and then quoting and closing.
General Manager
2 Years
Perrys Good Times Café | 01.2011 - 01.2013
Responsible for the day-to-day operations management of restaurant including scheduling, hiring, training, ordering, and overseeing staff.
Redesigned menu and image of restaurant changing it from an establishment with no identity and direction to an upscale pub with live entertainment.
Closed in 2013.
Utilized Aloha POS.
Restaurant Manager
1 Year
Applebees Restaurant | 01.2010 - 01.2011
Responsible for assisting General Manager in all facets of everyday operations including scheduling, hiring, training, ordering, and overseeing staff.
Strong emphasis and knowledge of all Operational accountabilities including inventory, prep, cooking, expo, food waste management, P&L, managing the bar, and Labor percent with relation to sales.
Banquet Manager and Event Sales Coordinator/Bartender/Server
3 Years
RI Qoahog Co, At The Carriage Inn | 01.2007 - 01.2010
Responsible for all FOH management responsibilities including, training, and overseeing staff.
Responsible for prospecting, presenting closing, coordinating, and managing banquet room events.
Including: Weddings, Wedding showers, rehearsal dinners, baby showers, Anniversary Parties, birthday parties, holiday parties, business meeting dinners, and trade shows.
Accountable for setting menu and pricing, BEO's, billing, and overseeing event.
Restaurant closed in 2010.
Utilized Aloha POS.
Senior Mortgage Banker/ Team Leader
5 Years
Allied home Mortgage | 01.2002 - 01.2007
Responsible for hunting, qualifying, determining the best program, structuring, presenting and getting signed disclosures for the sole purpose of closing mortgages with residential homeowners/ home buyers, commercial properties, and those rare clients that need a 'hard money lender'.
Accountable for bonding and repour with prospects and taking a hands-on approach from the 1st contact, through facilitation, processing, underwriting, and closing of the loan.
Customer base built through both cold calling and working leads provided by the company with a high importance of securing future transactions and referrals.
Managed a team of 8 loan officers.
Branch was shut down in 2007.
Education
Graduate - Marketing, English Communication
The University of Rhode Island | Kingston, Rhode Island
Skills
Cloud-based HCM systems
UKG Ready
HubSpot CRM
ZoomInfo
Networking
Cold calling
BNI membership
References
References available upon request.
Timeline
Senior Human Capital Management Consultant
Inova Payroll
01.2022 - CurrentRead More
Account Executive
Coastal Payroll Solutions
01.2019 - 01.2022Read More
Account Executive
CSC Paymaster Payroll
01.2013 - 01.2018Read More
General Manager
Perrys Good Times Café
01.2011 - 01.2013Read More
Restaurant Manager
Applebees Restaurant
01.2010 - 01.2011Read More
Banquet Manager and Event Sales Coordinator/Bartender/Server