Marc Alba
Orange,CA
Summary
Hospitality professional with proven skills in mixing and serving beverages, managing bar inventory, and ensuring customer satisfaction. Strong focus on team collaboration, adaptability, and achieving high-quality results. Skilled in providing exceptional service, handling high-pressure situations, and maintaining clean and organized workspace.
Overview
2
2
years of professional experience
Work History
Food and Beverage Supervisor
The Resort at Pelican Hill
03.2024 - 11.2024
- Supervised and managed a team of over 40 staff memebrs, ensuring efficient and high quality sevice.
- Oversaw daily operations of multiple dining venues, including upscale dining restaurants, casual
- eateries, and event spaces, ensuring exceptional service and adherence to high standards.
- Collaborated with other departments to plan and execute events, enhancing the overall guest experience.
- Assisted in menu planning, inventory control, and staff scheduling, contributing to efficient operations and cost control.
- Handled guest complaints and resolved issues promptly, improving overall guest retention and satisfaction
Lead Bartender
Rokka Grill and Whiskey Bar
08.2022 - 03.2024
- Lead the bar team in delivering exceptional service, managing daily operations, and maintaining a high level of cleanliness and organization.
- Coordinated bar prep activities, ensuring all supplies and ingredients were ready for service.
- Curated an extensive and unique whiskey and craft cocktail menu, featuring a selection of rare and allocated spirits.
- Maintained high standards for cleanliness and safety, adhering to all health regulations.
- Contributed to the development of the cocktail menu and seasonal promotions, resulting in increased customer engagement and repeat business.
- Provided training and support to new bartenders, focusing on cocktail techniques, spirit knowledge, and customer interaction.
- Assisted in maintaining bar inventory and ordering supplies, contributing to efficient and cost-effective operations.
Bartender
Kalaveras
07.2022 - 03.2023
- Created and served a diverse range of tequila-based cocktails and craft drinks, maintaining high standards of quality and presentation.
- Assisted with prep work, including cutting fruits, preparing syrups, and setting the bar before service.
- Maintained inventory control, including ordering, stocking, and organizing supplies, ensuring availability of key ingredients and minimizing waste.
- Developed and execute seasonal cocktail menus featuring unique tequila infusions and creative mixology techniques
Timeline
Food and Beverage Supervisor
The Resort at Pelican Hill
03.2024 - 11.2024
Lead Bartender
Rokka Grill and Whiskey Bar
08.2022 - 03.2024
Bartender
Kalaveras
07.2022 - 03.2023
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