Summary
Overview
Work History
Education
Skills
Reference
Timeline
Generic

Marc Alfonzo

Brentwood,NY

Summary

Retail professional with background in driving sales, enhancing customer experiences, and optimizing product presentations. Proven ability to work collaboratively within team to meet sales targets and adapt to changing market needs. Reliable and flexible, skilled in customer engagement and inventory management.

Overview

5
5
years of professional experience

Work History

Retail Sales Associate/Consultant

Optimum
11.2024 - Current
  • Assisted customers in product selection, enhancing overall shopping experience.
  • Managed inventory levels, ensuring product availability and organization on sales floor.
  • Trained new associates on company policies and customer service standards.
  • Implemented visual merchandising strategies to promote seasonal promotions effectively.
  • Resolved customer inquiries and complaints, fostering positive relationships and loyalty.

Host

Applebee's Grill + Bar
06.2024 - Current
  • Greeted guests upon arrival and provided them with menus.
  • Took reservations over phone and in person.
  • Maintained cleanliness of lobby area, including wiping down tables and chairs.
  • Processed payments from customers using a POS system.

Delivery Driver

UPS
09.2023 - 01.2024
  • Delivered packages to customer doorsteps and business offices.
  • Inspected delivery vehicle to ensure optimal safety and performance prior to each trip.
  • Loaded, secured, and unloaded cargo in a safe and timely manner.

Guest Service Representative

Target
07.2020 - 10.2022
  • Resolved guest complaints in a professional manner.
  • Developed strong rapport with returning guests to foster loyalty and repeat business.

  • Handled payment processing and provided customers with receipts and proper bills and change.

Education

Associate of Arts - Liberal Arts And General Studies

Suffolk County Community College
Selden, NY
06-2025

High School Diploma -

Brentwood High School
Brentwood, NY
06-2020

Certificate - Film And Video Production

BOCES
06-2020

Skills

  • Customer Service
  • Detail Oriented
  • Team Player
  • Multitasking
  • Fast Learner
  • Technical skills
  • Adaptability
  • Ability to work under pressure
  • Cash handling
  • Problem-solving
  • Verbal communication
  • Sales development

Reference

Josue Gomez(Optimum Store Manager): (631) 258-5938

Jett Dequatro: (631)-431-0945

Timeline

Retail Sales Associate/Consultant

Optimum
11.2024 - Current

Host

Applebee's Grill + Bar
06.2024 - Current

Delivery Driver

UPS
09.2023 - 01.2024

Guest Service Representative

Target
07.2020 - 10.2022

High School Diploma -

Brentwood High School

Certificate - Film And Video Production

BOCES

Associate of Arts - Liberal Arts And General Studies

Suffolk County Community College

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