Summary
Overview
Work History
Education
Skills
Timeline
Generic

Roxanne Prejean

Carencro,LA

Summary

Dynamic retail professional with a proven track record at J C Penney, excelling in customer service and cash handling. Adept at increasing sales through tailored product recommendations and fostering teamwork. Recognized for reliability and problem-solving skills, consistently enhancing the shopping experience while maintaining a clean and organized environment.

Overview

18
18
years of professional experience

Work History

Retail Sales Associate /Beauty Sales Consultant

J C Penney
01.2024 - Current
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
  • Increased sales revenue through effective product recommendations tailored to individual customers.
  • Greeted customers and provided outstanding customer service.
  • Managed cash register, ensuring accurate transactions and safeguarding against losses.

Cook Shift Leader

Ochsner Lafayette General Hospital
03.2016 - 01.2024
  • Maintained a clean and organized workspace, adhering to health department standards for safety and sanitation.
  • Demonstrated exceptional multitasking abilities by overseeing multiple cooking stations simultaneously while maintaining quality control standards.
  • Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
  • Successfully managed inventory and reduced waste by carefully monitoring food usage and rotating stock.
  • Placed orders to restock items before supplies ran out.
  • Inspected freezer and refrigerator daily to check and maintain proper temperatures.
  • Trained and mentored new cooks, resulting in increased productivity and improved teamwork within the kitchen staff.

Stocker

Walmart
03.2007 - 03.2012
  • Unloaded, sorted and stocked merchandise according to store layout and product placement.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Greeted customers and directed to requested products.
  • Maintained effective team member communication.
  • Collaborated with team members to complete stocking tasks during peak business hours, maintaining a well-stocked sales floor.
  • Contributed to store cleanliness, ensuring aisles were free from clutter and hazards for shopper safety.
  • Completed end-of-day tasks such as returning misplaced items to their correct locations, contributing to an organized sales floor for the next day''s business.

Education

Diploma - Culinary Arts

Lafayette Regional Technical College
Lafayette, LA
05-1992

High School Diploma -

Carencro High School
Carencro, LA
05-1990

Skills

  • Customer service
  • Teamwork
  • Problem-solving
  • Teamwork and collaboration
  • Cash handling
  • Customer engagement
  • Retail sales
  • Customer assistance
  • Reliability and punctuality
  • Money handling
  • Cash register operation

Timeline

Retail Sales Associate /Beauty Sales Consultant

J C Penney
01.2024 - Current

Cook Shift Leader

Ochsner Lafayette General Hospital
03.2016 - 01.2024

Stocker

Walmart
03.2007 - 03.2012

Diploma - Culinary Arts

Lafayette Regional Technical College

High School Diploma -

Carencro High School

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Roxanne Prejean