ALAIYA S. NORFLEET
Tulsa,Ok
Summary
Seeking a part time employment with a company where I can grow professionally and personally
Offering strong foundation in communication and adaptability, ready to learn and grow in retail environment, while bringing commitment to customer service excellence and ability to quickly grasp product knowledge.
Overview
3
3
years of professional experience
Work History
Beauty Retail Sales Associate
Belk
11.2023 - 11.2024
- Greeted customers and helped with product questions, selections, and purchases.
- Helped customers complete purchases, locate items, and join reward programs.
- Maintained clean and organized store environment, enhancing overall shopping experience for customers.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Listened to customer needs and desires to identify and recommend optimal products.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
OFFICE ASSISTANT
ADVANTAGE JANITORIAL
06.2021 - 10.2022
- Provide service information and quotes
- Customer support
- Appointment scheduling
- Postal/parcel handling
- Sending and receiving mail
- Bookkeeping management
- Answering incoming calls and emails
- Faxing
- Contributed to a positive work environment by fostering open communication among colleagues.
- Filing
- Basic upkeep of office
- Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
Education
Associate of Science - Bachelor of Biology
TULSA COMMUNITY COLLEGE
Tulsa08-2025
HIGH SCHOOL DIPLOMA - General Education
JENKS HIGH SCHOOL
205 E B St. Jenks, OK 7403705.2023
Skills
- Office procedures
- Answering Telephones
- Interpersonal communication skills
- Sales
- Research and Problem-solving skills
- Customer service
- Problem-solving
- Teamwork and collaboration
- Cash handling
- Retail sales
- Store opening and closing
- Flexible schedule
- Stocking and receiving
- Store maintenance
- Returns and exchanges
- Positive and professional
- Organization
- Team cooperation
- Flexible hours
Timeline
Beauty Retail Sales Associate
Belk
11.2023 - 11.2024
OFFICE ASSISTANT
ADVANTAGE JANITORIAL
06.2021 - 10.2022
Associate of Science - Bachelor of Biology
TULSA COMMUNITY COLLEGE
HIGH SCHOOL DIPLOMA - General Education
JENKS HIGH SCHOOL