Marc-Anthony Montijo
Avondale,AZ
Summary
Dedicated professional experienced in fast-paced environments. Contributed to organizational goals through effective communication, strong work ethic, and adaptability to last-minute changes. Focused on delivering exceptional customer service while enhancing time management and organizational skills.
Overview
1
1
Certification
11
11
years of professional experience
Work History
Police Assistant
City Of Phoenix Police Department
Phoenix, Arizona
11.2024 - Current
- Provides administrative and operational support to the Phoenix Police Special Assignments Unit (SAU), Bomb Squad, and TSB K9.
- Includes coordinating logistics, maintaining equipment records, assisting with documentation, and supporting personnel during training and deployments.
- Helps create, organize, and disperse travel and registration paperwork.
- Maintains a professional relationship with vendors that help our unit with vehicle repairs and equipment orders.
- Responsible for the readiness of fleet vehicles, both take home and spare units, to ensure the vehicles are ready for tactical operations
- Scheduled maintenance and repairs to ensure vehicle readiness.
- Coordinated training schedules to ensure availability of resources and personnel.
- Managed training records and documentation for compliance and reporting purposes.
- Provided support to trainers in delivering effective learning experiences.
Police Records Clerk
City of Phoenix
Phoenix, Arizona
06.2023 - 11.2024
- Filed, maintained, and searched criminal history files, furnishing authorized information to relevant parties.
- Conducted quick record checks to retrieve necessary information efficiently.
- Responded to information requests from Phoenix Police, law enforcement officials, federal agencies, and the public, ensuring timely access to crucial data.
- Executed data entry and queries on a computer across multiple city, statewide, and national databases.
- Certified in ACJIS Network TOC- Level A. Knowledgeable of the systems such as CMS, RMS, Pre-Booking, CAD, and CLIPS
- Examined officer-submitted booking requests for accuracy and completeness, facilitating smooth processing of cases.
- Guarantees that individuals are directed to the appropriate court for offenses committed and are presented before a judge within a 24-hour timeframe.
Roadside Assistant
AAA Arizona
Phoenix, Arizona
07.2022 - 12.2022
- Executed minor maintenance tasks including oil changes, fluid level checks, and filter replacements to ensure vehicle readiness.
- Responded promptly to all service requests, providing outstanding customer service at all times.
- Maintained an organized workspace both inside the truck cab as well as outside during job performance.
- Kept detailed records of jobs performed with estimated completion times to enhance service efficiency.
- Supported customers with flat tire changes and jump starts, ensuring quick resolution of roadside issues.
- Coordinated with dispatch team to ensure efficient scheduling of calls.
- Diagnosed mechanical issues in customer vehicles and conducted emergency repairs.
- Organized paperwork related to job performance such as invoices, reports and time sheets.
Delivery Driver
Amazon
Surprise, Arizona
02.2022 - 07.2022
- Maintained compliance with traffic laws while operating delivery vehicle, promoting safety and reliability.
- Verified accuracy of items loaded onto truck against shipping documents.
- Inspected delivery vehicle to ensure optimal safety and performance prior to each trip.
- Loaded, secured, and unloaded cargo in a safe and timely manner.
- Coordinated with dispatch to address delays or issues encountered on routes, ensuring smooth delivery operations.
- Received daily delivery instructions and route assignments from dispatch.
- Facilitated timely order packing to meet customer demands and enhance delivery efficiency.
Home Builder
Clayton Homes
Buckeye, Arizona
11.2021 - 02.2022
- Inspected completed work for defects or discrepancies, ensuring quality standards before property handover to clients.
- Verified all materials met quality standards to maintain construction integrity.
- Operated and maintained job site equipment safely to support maximum productivity.
- Loaded materials and tools into vehicles and unloaded upon arrival at jobsites.
Heavy Vehicle Mechanic
Army
Fort Campbell North, KY
03.2020 - 11.2021
- Supervised and performed maintenance, repair, and recovery operations on wheeled, select armored vehicles, and tracked vehicles that serve the Army in mission critical roles.
- Inspected, serviced, maintained, repaired, and replaced equipment on vehicles.
- Removed defective wiring systems, hydraulics and braking systems and replaced with new parts, enabling machines to return to service.
- Diagnosed problems using testing equipment, technical knowledge and hand instruments.
- Assessed equipment to determine cause of issue or malfunction and identified appropriate repairs.
- Kept accurate records of all machine and equipment repair work that had been performed.
- Disassembled equipment using hand tools and hoists to begin repair work.
- Operated equipment safely and efficiently at all times.
Heavy Vehicle Mechanic
Army
Fort Riley North, KS
02.2017 - 03.2020
- Supervised and performed maintenance, repair, and recovery operations on wheeled, select armored vehicles, and tracked vehicles that serve the Army in mission critical roles.
- Inspected, serviced, maintained, repaired, and replaced equipment on vehicles.
- Removed defective wiring systems, hydraulics and braking systems and replaced with new parts, enabling machines to return to service.
- Diagnosed problems using testing equipment, technical knowledge and hand instruments.
- Assessed equipment to determine cause of issue or malfunction and identified appropriate repairs.
- Kept accurate records of all machine and equipment repair work that had been performed.
- Disassembled equipment using hand tools and hoists to begin repair work.
- Operated equipment safely and efficiently at all times.
Warehouse Worker
Macy's Warehouse
Goodyear, AZ
10.2016 - 01.2017
- Received, stored and shipped goods and materials.
- Maintained business operations by communicating with coworkers and managers.
- Received deliveries, scanned packages and updated orders in internal database.
- Examined packages and goods for damage and notified vendors of replacement needs.
- Unloaded incoming products off trucks, sorted items in staging area and transported items to final storage locations.
Store Associate
Fry's Marketplace
Goodyear, AZ
01.2016 - 10.2016
- Engaged positively with each customer, providing professional and polite support for sales and service needs.
- Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
- Monitored sales floor to assist customers and replenish merchandise as needed.
- Evaluated areas and displays for presentation, restocking and reorganizing merchandise to enhance visibility.
- Counted cash, made change, and organized coupons to maintain balanced cash register drawer.
Seasonal Worker
Macy's Warehouse
Goodyear, AZ
10.2015 - 01.2016
- Used pallet jacks to move items to and from warehouse locations.
- Received deliveries, scanned packages and updated orders in internal database.
- Loaded and unloaded materials by hand or with equipment to help team meet work demands.
- Worked additional hours and shifts to meet tight deadlines during peak periods.
- Marked and labeled containers with accurate shipping information to prevent delays.
- Used forklifts, pallet jacks, hand trucks and overhead cranes to move items throughout facility.
Packer
Amazon
Goodyear, AZ
06.2015 - 10.2015
- Inspected orders for accuracy by carefully reviewing containers, products, packaging and labeling.
- Efficiently packaged single and bulk items, maintaining consistency to meet fulfillment deadlines.
- Accomplished production goals by working with speed and accuracy.
- Operated hand trucks, pallet jacks and forklifts to move materials.
- Reviewed packing slips and other documentation to properly box requested items for shipment.
- Unloaded and loaded trucks with merchandise for distribution.
- Inspected packages for accuracy and completeness before shipping.
Education
High School Diploma -
Desert Edge High School
Goodyear, AZ05.2015
Skills
- Organizational Skills
- Attention to Detail
- Reliability
- Time Management
- Effective Communication
- Written Communication
- Problem-Solving
- Self Motivation
- Adaptability and Flexibility
- Multitasking
- Continuous Improvement
- Professionalism
- Adaptability
Certification
- ACJIS Network Terminal Operator (Level B)
- SAP Shopper
Timeline
Police Assistant
City Of Phoenix Police Department
11.2024 - Current
Police Records Clerk
City of Phoenix
06.2023 - 11.2024
Roadside Assistant
AAA Arizona
07.2022 - 12.2022
Delivery Driver
Amazon
02.2022 - 07.2022
Home Builder
Clayton Homes
11.2021 - 02.2022
Heavy Vehicle Mechanic
Army
03.2020 - 11.2021
Heavy Vehicle Mechanic
Army
02.2017 - 03.2020
Warehouse Worker
Macy's Warehouse
10.2016 - 01.2017
Store Associate
Fry's Marketplace
01.2016 - 10.2016
Seasonal Worker
Macy's Warehouse
10.2015 - 01.2016
Packer
Amazon
06.2015 - 10.2015
High School Diploma -
Desert Edge High School