Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Accomplishments
References
Timeline
Generic

Henry Morris

Vallejo,CA

Summary

Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes. Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Police Assistant

Vallejo Police Department
Vallejo, CA
11.2023 - Current
  • Assisted with traffic control during special events, such as parades or sporting events.
  • Provided information to citizens on local laws and regulations, as well as community resources available.
  • Issued citations for violations of local ordinances and state laws.
  • Conducted investigations into criminal activities by collecting evidence, interviewing witnesses, and preparing detailed reports.
  • Enforced parking regulations by issuing citations and towing vehicles when necessary.
  • Utilized radio communication systems to report incidents and receive instructions from dispatch personnel.
  • Provided assistance to victims of crimes or accidents by helping them obtain medical care or transportation services.
  • Developed positive relationships with members of the community through active outreach efforts.
  • Assisted in the management of lost and found property, ensuring items were cataloged and returned to owners promptly.
  • Assisted in the collection and documentation of evidence at crime scenes under the supervision of sworn officers.
  • Managed and resolved non-emergency calls for service within the community, ensuring timely and efficient response to residents' needs.
  • Participated in continuous training sessions to stay updated on best practices in community policing and public service.
  • Conducted investigations into traffic accidents and violations, including interviewing witnesses and collecting evidence.

Adjunct Instructor, Cosmetology

Skyline College
San Bruno, CA
02.2020 - 11.2022
  • Contributes and tutors students on problem areas related to classroom and lab procedures.
  • Assists with the development of tests and proctoring tests as assigned.
  • Assists with the demonstration and planning of cosmetology subject matter expertise to classes and individual students.
  • Directs students in practical labs. Composes and compiles data, and prepares reports of student progress and classroom activities.
  • Assists with the demonstration and planning of cosmetology subject matter expertise to classes and individual students.
  • Confers with faculty, staff, and students regarding student progress.
  • Provided student feedback regarding areas in need of improvement and provided additional learning resources.
  • Created and implemented course agenda, lesson plans and activities to meet course objectives.
  • Developed quizzes, exams and assignments to measure student progress and comprehension.
  • Created course materials and developed online and in-class discussion topics, lectures and presentations.
  • Built strong student rapport by driving classroom and online discussions and providing academic advisement.

Hotel Security Officer

St. Francis Hotel / Marriott International
San Francisco, CA
06.2017 - 12.2019
  • Provided security for hotel guests, staff, and visitors.
  • Monitored CCTV cameras to identify suspicious activities.
  • Conducted regular patrols of the premises to ensure safety and security.
  • Responded quickly to any emergency situations or alarms.
  • Investigated incidents such as theft, vandalism, and other criminal activities.
  • Enforced hotel rules and regulations regarding guest behavior.
  • Escorted VIPs and celebrities when requested by management.
  • Assisted in resolving disputes between guests or staff members.
  • Followed up on complaints from guests or staff regarding potential threats or disturbances.
  • Interacted with law enforcement agencies when necessary to resolve security issues.
  • Ensured compliance with local fire codes and safety regulations within the building.

Brand Ambassador / Fine Fragrances

Nordstrom
Walnut Creek, CA
06.2015 - 03.2017
  • Developed and executed brand awareness campaigns to increase customer engagement.
  • Engaged customers through social media platforms to create a sense of community around the brand.
  • Organized promotional events to introduce new products and services to the public.
  • Provided customer service support during promotional events or when needed.
  • Introduced sales, promotions and other brand initiatives to gain customer loyalty.
  • Spearheaded the educating of Nordstrom customers on a variety of fine fragrances and products via one-on-one interaction.
  • Boosted sales by over 50% within one month and maintained those numbers by furthering brand loyalty with customers.

• Fostered and sustained positive working relationships with customers and staff members of Nordstrom.

• Generated detailed, accurate reports for inventory, payroll hours, and the material used.

Education

Certification - Project Management

San Francisco State University
San Francisco, CA
05-2017

Skills

  • Community Engagement
  • Customer Service
  • Business Administration
  • Traffic Control
  • Investigative skills
  • Scheduling
  • Meeting planning
  • Event Coordination
  • Sensitive material handling
  • Interpersonal Skills
  • Time management abilities
  • Branding
  • Sales
  • Project Management

Certification

  • Loan Signing Agent - State of California
  • Notary Public - State of California
  • Certification Diploma In Cosmetology - Donahue’s School of Barbering and Cosmetology, Philadelphia, PA
  • Certified Brazilian Blowout Hairstylist

Affiliations

• Former Contributing Educator for BIA International

• Contributor to the ‘Dr. Vibe Allies’, ‘Black Men Are Talking’, and ‘Do You Know What Time It Is’ talk radio shows.

Accomplishments

  • Former Director of The APEX Mentoring Program
  • HOA Treasurer, Fairway Villas
  • Advisory Board Member, Vallejo Police Department

References

References available upon request.

Timeline

Police Assistant

Vallejo Police Department
11.2023 - Current

Adjunct Instructor, Cosmetology

Skyline College
02.2020 - 11.2022

Hotel Security Officer

St. Francis Hotel / Marriott International
06.2017 - 12.2019

Brand Ambassador / Fine Fragrances

Nordstrom
06.2015 - 03.2017
  • Loan Signing Agent - State of California
  • Notary Public - State of California
  • Certification Diploma In Cosmetology - Donahue’s School of Barbering and Cosmetology, Philadelphia, PA
  • Certified Brazilian Blowout Hairstylist

Certification - Project Management

San Francisco State University
Henry Morris