Summary
Overview
Work History
Education
Skills
Timeline
Generic

Marc Armstead

Charlotte,NC

Summary

Proven track record of enhancing operational efficiency and customer satisfaction at Ryder Truck Rental, leveraging expertise in safe driving and punctuality. Skilled in defensive driving and safety protocols, consistently exceeding client expectations with attention to detail and creative problem-solving. Achieved a high level of service by prioritizing safety and timely delivery, demonstrating both hard and soft skills in dynamic environments. Dependable candidate experienced in navigating long-haul routes and managing paperwork for cross-border shipments. In-depth knowledge of route logistics and vehicle maintenance needs. Physically fit individual possessing excellent physical stamina to move and lift heavy items and good knowledge of local and highway roads. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

29
29
years of professional experience

Work History

Transfer Driver

Ryder Truck Rental
11.2012 - Current
  • Supported a safe work environment by adhering to company policies and following traffic regulations at all times during transit operations.
  • Conducted thorough pre-and post-trip inspections of the vehicle, reporting any mechanical problems before they became critical issues.
  • Improved operational efficiency by maintaining clear communication with dispatchers and fellow drivers throughout shifts.
  • Obtained signatures from customers upon delivery completion, verifying receipt of items as proof of successful transfer operations.
  • Inspected trucks and trailers before each trip to assess safety and identify maintenance concerns.

Wedding Videographer

Have Faith Media - Self Employed
01.2006 - 09.2012
  • Utilized advanced videography equipment and software to produce high-quality visual content for weddings.
  • Delivered polished final products with skillful editing and post-production techniques.
  • Increased referrals by consistently exceeding client expectations with attention to detail and creativity.
  • Created captivating highlight reels that showcased the most memorable moments from each event in a concise format.
  • Contributed to successful events by working cooperatively with couples on shot requests while remaining flexible during unexpected situations or changes in plans.

Coach Operator

Dillons Bus Service
09.2005 - 12.2005
  • Provided knowledgeable assistance to tourists or new riders regarding local destinations or transit options.
  • Assisted passengers with special needs, ensuring accessibility and a positive travel experience.
  • Resolved customer concerns promptly and diplomatically, maintaining a high level of customer satisfaction.
  • Increased on-time performance by effectively navigating through heavy traffic conditions while remaining attentive to passengers'' needs.
  • Maintained a clean and welcoming vehicle environment for passengers'' comfort and overall experience.

Police Officer

Baltimore County Police Department
04.1999 - 08.2004
  • Displayed sound judgment under pressure when making critical decisions that impact public safety during emergency situations.
  • Answered emergency calls for help from citizens and business owners.
  • Enhanced public safety by conducting routine patrols and responding to emergency calls promptly.
  • Patrolled assigned areas to check homes, businesses, and public roads for signs of disturbance.
  • Handled domestic disputes tactfully, de-escalating tensions while providing appropriate support to affected individuals.

Truck Driver

Priority Air Express
03.1997 - 03.1999
  • Operated with safety and skill to avoid accidents and delays.
  • Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
  • Maintained daily, legible DOT log book and submitted corresponding documents.
  • Inspected trucks for malfunctions and reported vehicles to management for corrective action.

Coach Operator

Greyhound Bus Lines
04.1995 - 04.1998
  • Assisted passengers with special needs, ensuring accessibility and a positive travel experience.
  • Provided knowledgeable assistance to tourists or new riders regarding local destinations or transit options.
  • Resolved customer concerns promptly and diplomatically, maintaining a high level of customer satisfaction.
  • Demonstrated adaptability by stepping in for other routes as needed to support team members during absences or emergencies.
  • Reduced accidents by strictly adhering to safety protocols and conducting thorough pre-trip inspections.
  • Completed pre- and post-trip bus inspections for safe passenger transportation.

Education

Broadcasting - Film And Video Production

Broadcasting Institute of Maryland
Parkville, MD
08.2005

No Degree - Truck Driving

N.E.T.T.T.S. Truck Training
Philadelphia, PA
11.2004

No Degree - Maryland State Laws

Baltimore County Police Academy
Dundalk, MD
11.1999

Skills

  • Safe Driving
  • Punctuality
  • Safety policies and procedures
  • Defensive Driving
  • Class A license

Timeline

Transfer Driver

Ryder Truck Rental
11.2012 - Current

Wedding Videographer

Have Faith Media - Self Employed
01.2006 - 09.2012

Coach Operator

Dillons Bus Service
09.2005 - 12.2005

Police Officer

Baltimore County Police Department
04.1999 - 08.2004

Truck Driver

Priority Air Express
03.1997 - 03.1999

Coach Operator

Greyhound Bus Lines
04.1995 - 04.1998

Broadcasting - Film And Video Production

Broadcasting Institute of Maryland

No Degree - Truck Driving

N.E.T.T.T.S. Truck Training

No Degree - Maryland State Laws

Baltimore County Police Academy
Marc Armstead