Marc Banks
Chesapeake,VA
Summary
High-achieving Product Specialist with years of experience with global industrial manufactures as a stellar Inside Sales, Customer Support Representative. Dedicated professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
20
20
years of professional experience
Work History
H&E
11.2022 - 03.2023
- Nationwide supplier of rental construction equipment
- Single ISR responsible for monthly rentals over 500K for excavators, boom lifts, skidsteers, scissorlifts, telehandlers, etc.
Mazzella/J Henry Holland
02.2021 - 11.2022
- Nationwide distributor and fabricator of rigging supplies
- Counter sales handling purchases for wire ropes, chains, hooks, ratcheting binders, shackles, hoist, and over 50 vendors of lifting supplies
- Average monthly sales over 175K including face to face, telephone and emails interactions.
Marketing Manager
Dynaric, Inc
07.2003 - 05.2020
- International manufacturer of extruded plastic strapping/banding products and full-line distributor of packaging machinery for bundling and securing products
- Offered detail product knowledge and selling of industrial grades of plastic strapping/banding and commercial equipment used in specialized packaging applications resulting in over $30 million annually
- Generated all product pricing manuals and customized price pages for over 150 end users with the collaboration of outside salesmen to achieve a competitive market level price
- Meticulously oversaw and communicated gross margins to management for review
- Managed marketing activities including press releases, trade shows, product demos, and web leads
- Facilitated increased sales by incorporating a Rent-To-Own program
- Supervised and provided direction to 4 other Customer Service Reps
Education
Bachelor of Science - Business Administration, Marketing
Old Dominion University
Norfolk, VASkills
- Oracle JD Edwards, NetSuite, AS400, ROC
- Word, Advanced Excel
- Strong history of problem solving with spreadsheets for prices and analyzing customer order routines
- Developed and responsible for detailed quotations which resulted in sales at least 90% of time
- Extremely reliable and goal orientated
- Responded daily to over 75 emails and phone calls resulting in problem resolutions, or sales
- Offered substitute products depending on inventory management
- Independently managed and attended trade shows and prepared advertising budgets and press releases to facilitate sales
- Credit & return authorizations expertise
- Comfortable in fast pace, dynamic office environment
Timeline
H&E
11.2022 - 03.2023
Mazzella/J Henry Holland
02.2021 - 11.2022
Marketing Manager
Dynaric, Inc
07.2003 - 05.2020
Bachelor of Science - Business Administration, Marketing
Old Dominion University
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