Marc Bergen
South Hutchinson,KS
Summary
Automotive Technician with a focus on diagnostic troubleshooting and vehicle upkeep. Proven record of enhancing service quality and successfully training teams for improved productivity. Expertise in fostering strong customer relationships to support business growth. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
49
49
years of professional experience
Work History
Mobil Service Supervisor
Allen Samuels Dodge Chrysler Jeep
Hutchinson, Kansas
09.2025 - Current
- Building and supervised mobile service department Startup operations and ensured high-quality customer service.
Automotive Technician
Red Rock Auto Center
South Hutchinson, Kansas
06.2020 - 09.2025
- Diagnosed vehicle issues using advanced diagnostic tools and equipment.
- Conducted routine maintenance checks across various automotive systems.
- Inspected vehicle engines and components to identify potential issues.
- Repaired vehicles according to manufacturer specifications by replacing worn parts.
- Performed driveability tests post-repair to ensure optimal performance.
- Maintained accurate records of services performed on customer vehicles.
- Assisted in training new technicians on safety protocols and best practices.
- Operated shop equipment safely and efficiently, ensuring a clean work environment.
Automotive Technician
Baughman Auto
Hutchinson, Kansas
06.2009 - 03.2020
- Diagnosed vehicle issues using advanced diagnostic tools to ensure timely repairs.
- Performed routine maintenance checks on various automotive systems to enhance reliability.
- Repaired and replaced faulty components, following manufacturer's specifications for safety.
- Collaborated with team members to optimize repair processes and improve efficiency.
- Maintained accurate records of services performed on customer vehicles for tracking purposes.
- Conducted drivability tests on vehicles post-repair to verify functionality.
- Tested key automotive systems including brakes, steering, suspension, and engine performance.
- Maintained a clean and organized working environment to promote safety.
Automotive Technician
Ford
Hutchinson, Kansas
10.1982 - 08.2009
- Inspected vehicles for damage and recorded findings to facilitate repairs.
- Tested automotive systems such as brakes, steering, suspension, transmission and engine performance.
- Completed standard inspections to assess wear and damage to vehicles.
- Utilized scan tools to diagnose drivability concerns on gasoline powered cars and trucks.
- Inspected vehicle engines and other components to identify potential issues.
- Maintained a clean working environment at all times.
- Operated a variety of shop equipment safely and efficiently.
- Ensured workspace organization to promote efficiency and safety during repair tasks.
- Diagnosed vehicle issues using advanced diagnostic tools and equipment.
- Conducted routine maintenance checks on various automotive systems.
- Repaired and replaced faulty components to ensure vehicle safety and reliability.
- Maintained accurate records of services performed on customer vehicles.
- Communicated effectively with customers regarding service needs and recommendations.
- Ensured compliance with safety standards in all repair and maintenance activities.
- Replaced defective parts with new or reconditioned parts following manufacturers' instructions.
- Performed drive ability tests on vehicles after repairs were completed.
- Repaired vehicles according to manufacturer specifications by replacing worn parts such as brakes, wheel bearings, and spark plugs.
- Attended technical training courses when available to increase knowledge base.
Auto Mechanic
Earl Kirk Chrysler Ply Amc Jeep Renault
Hutchinson, Kansas
05.1977 - 06.1981
- Performed routine maintenance on various makes and models of vehicles.
- Repaired engines, transmissions, and other critical vehicle systems.
Education
Some College (No Degree) - Computer and Information Sciences
Hutchinson Community College
Hutchinson, KSSkills
- Diagnostic troubleshooting and system inspection
- Vehicle maintenance
- Customer relationship management
- Service documentation
- Problem solving and attention to detail
- Time management and safety compliance
- Technical communication
Timeline
Mobil Service Supervisor
Allen Samuels Dodge Chrysler Jeep
09.2025 - Current
Automotive Technician
Red Rock Auto Center
06.2020 - 09.2025
Automotive Technician
Baughman Auto
06.2009 - 03.2020
Automotive Technician
Ford
10.1982 - 08.2009
Auto Mechanic
Earl Kirk Chrysler Ply Amc Jeep Renault
05.1977 - 06.1981
Some College (No Degree) - Computer and Information Sciences
Hutchinson Community College