Marc Borrero
Monroe Township,NJ
Summary
Proven track record of enhancing customer satisfaction and streamlining operations, demonstrated during my tenure at Uber Eats. Skilled in computer applications and exceptional at communication, I excel in fast-paced environments, ensuring efficiency and quality service. My determination and detail-oriented approach have significantly contributed to team and business successes, embodying a results-driven work ethic without explicitly stating it.
Overview
4
4
years of professional experience
Work History
Uber Partner
Uber Eats
05.2024 - Current
- Improved customer satisfaction by providing prompt and professional service as an Uber Partner.
- Developed strong time-management skills to ensure punctual pick-ups and drop-offs for passengers.
- Demonstrated flexibility by working nights, weekends, and holidays to accommodate passenger schedules.
Warehouse Associate Temp
Iron Mountain
05.2024 - 09.2024
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Performed inventory control, such as counting, and stocking merchandise.
Customer Service Cashier
Dollar Tree
02.2021 - 06.2023
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
Education
Diploma - Basics
Monroe Township High School
Monroe Township, NJ06.2021
Skills
Computer skills
Communication
Determination
Detail oriented
Customer service
Timeline
Uber Partner
Uber Eats
05.2024 - Current
Warehouse Associate Temp
Iron Mountain
05.2024 - 09.2024
Customer Service Cashier
Dollar Tree
02.2021 - 06.2023
Diploma - Basics
Monroe Township High School
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