Marc Bucher-DeHart
New Cumberland,PA
Summary
Versatile Operations Supervisor successful at taking on routine and complex business challenges with resourceful and creative approach. Recognized as driven, dedicated and hardworking leader with history of streamlining operations and increasing results. Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement. Outgoing person with experience overseeing multiple tasks and managing employees successfully. Hardworking professional committed to providing outstanding customer service and assistance.
Overview
13
13
years of professional experience
Work History
Operations Supervisor
Old Dominion Freight
03.2017 - Current
- Evaluated team member performance and productivity, provided feedback and implemented corrective actions.
- Motivated and trained employees to maximize team productivity.
- Managed internal operational standards and productivity targets.
- Enforced regulatory and company policy compliance to improve workplace and employee safety and readiness.
SVC Supervisor
Old Dominion Freight
05.2015 - 03.2017
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
- Evaluated employee performance and coached and trained to improve weak areas.
Store Manager
GameStop
11.2010 - 11.2012
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
Education
High School Diploma -
Cedar Cliff High School
Camp Hill06.2007
Skills
- Business Leadership
- Task Delegation
- Operations and Procedural Knowledge
- Overseeing Personnel
- Operational Efficiency and Safety
Timeline
Operations Supervisor
Old Dominion Freight
03.2017 - Current
SVC Supervisor
Old Dominion Freight
05.2015 - 03.2017
Store Manager
GameStop
11.2010 - 11.2012
High School Diploma -
Cedar Cliff High School