Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
Monitored project progress, identified risks and took corrective action as needed.
Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
Sourced, vetted and managed vendors needed to accomplish project goals.
Identified plans and resources required to meet project goals and objectives.
Established effective communication among team members for enhanced collaboration and successful project completion.
Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout all engagement processes.
Executive Director
Commonwealth Of Kentucky
04.2000 - 12.2006
Aligned department vision, goals, and objectives with company strategy to achieve consistently high results.
Drove strategic improvements to enhance operational and organizational efficiencies.
Managed a diverse team of professionals, fostering a collaborative work environment for increased productivity.
Developed and implemented organizational strategies to achieve set goals and objectives and secured long-term success.
Represented organization at industry conferences and events.
Established and maintained strong relationships with customers, vendors and strategic partners.
Analyzed industry trends and tracked competitor activities to inform decision making.
Worked closely with organizational leadership and board of directors to guide operational strategy.
Promoted a culture of continuous improvement by encouraging professional development opportunities for staff members.
Optimized operational workflows, reducing overhead costs and maximizing resource allocation.
Represented organization to local public by giving presentations and speeches and participating in community events.
Collaborated with external organizations including non-profits, businesses and government agencies to create mutually beneficial partnerships.
Monitored compliance with laws and regulations to protect organization from legal liabilities and penalties.
Increased organizational efficiency by streamlining processes and implementing new systems.
Developed strategic partnerships with key stakeholders to expand the organization''s reach and influence.
Set organizational goals and objectives to guide and direct company focus and achieve mission fulfillment.
Evaluated program outcomes using data-driven metrics, identifying areas for improvement and implementing targeted interventions.
Education
MBA - Quality Management
LaSalle Universit
Mandeville, LA
01.2000
Skills
Project management
Project planning
Project planning and development
Project scheduling
Team collaboration
Project tracking
Strategic planning
Customer relations
Staff management
Work flow planning
Advanced problem solving
Cross-functional collaboration
Processes and procedures
Conflict management
Presentations
Compliance monitoring
Performance evaluations
Certification
American Society For Quality Certified Manager of Quality and Organizational Excellence
Forklift Certification
Six Sigma Certification
Timeline
Program/Project Manager
Bob Allen Motor Mall
01.2007 - Current
Executive Director
Commonwealth Of Kentucky
04.2000 - 12.2006
MBA - Quality Management
LaSalle Universit
American Society For Quality Certified Manager of Quality and Organizational Excellence
Forklift Certification
Six Sigma Certification
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