Marc Fleischman
Retail Manager
Brentwood,NY
Summary
A highly motivated retail manager with many years of experience in the global aspects of running a business. Focused on delivering company initiatives , exceeding sales and loyalty goals, building employee relationships and delivering an amazing customer experience . Use skills in strategic planning and execution to deliver outcomes.
Overview
18
18
years of professional experience
3
3
years of post-secondary education
Work History
General Manager
Gap Factory
Deer Park, NY
04.2015 - Current
- Drove 5 year high sales volume of 7 million
- Recruited and developed a high performing team that connected the brands vision to our customer
- Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
- Assessed reports to evaluate performance, develop targeted improvements and implement changes.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Controlled expenses and delivered positive contribution to the bottom line year over year
- Developed effective business plans to align strategic decisions with long-term objectives.
Assistant Manager Merchandising
Gap Factory
Deer Park, NY
10.2008 - 04.2015
- Completed efficient store resets to prepare store for special promotions and seasonal updates.
- Planned out sales cycles to develop and service accounts by using product marketing, prospecting, promotion and merchandising for product awareness and placement.
- Educated staff about coordinating clothing racks and related displays to boost effectiveness of promotions.
- Use of In=Season management to adjust to sell through and align to customer shopping trends
- Focused on elevating store standards through training and development of floor associates.
- Use company resources such as Presentation guides, Walk It Tools, and Data reports to analyze and measure success in visual merchandising
- Led highest performing departments and oversaw the planning and exection of other departments through leader and expert touchbases and development
Assistant Manager
Gap Factory
Commack, NY
04.2007 - 04.2008
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Recognized staff for contributions to company success to foster engagement and increase productivity.
- Reduced financial discrepancies to minimize threats to health and productivity of business.
- Developed strategy to increase sales and drive profits.
- Mentored team members to enhance professional development and accountability in workplace.
Stock Supervisor
Gap Factory
Huntington Station, NY
12.2005 - 04.2007
- Strengthened inventory processes to balance supply needs with budget and space limitations.
- Labeled, organized and located inventory items in staging areas or on shelves according to quantity, size or type of material.
- Recorded information, shortages and discrepancies to keep records current and accurate.
- Set up displays of merchandise to market new products to customers.
- Led the Shipment team and process from taking in trucks to packing product to the saleslfoor while following product standards
- Organized back of house for product and supplies
Team Leader
Target
Commack, NY
01.2004 - 12.2005
- Participated in cross-functional team-building activities.
- Assisted with new hire processing and existing training programs.
- Built strong relationships with customers through positive attitude and attentive response.
- Mentored and guided employees to foster proper completion of assigned duties.
- Executed promotional changes, merchandising sets and product push from the backroom
- Delivered great customer service standards and trained associates with expectations
Education
High School Diploma -
Brentwood High School
Brentwood, NY 09.2002 - 06.2005
Skills
Coaching and mentoring
Verbal and written communication
Recruitment
Relationship building
Operations management
Deadline-oriented
Staff training/development
Employee scheduling
Effective leader
Efficient multi-tasker
Sales expertise
Timeline
General Manager
Gap Factory
04.2015 - Current
Assistant Manager Merchandising
Gap Factory
10.2008 - 04.2015
Assistant Manager
Gap Factory
04.2007 - 04.2008
Stock Supervisor
Gap Factory
12.2005 - 04.2007
Team Leader
Target
01.2004 - 12.2005
High School Diploma -
Brentwood High School
09.2002 - 06.2005