MARC GONYA
LOS ANGELES,CALIFORNIA
Summary
- Extensive knowledge of craft beer, wine, and customer service.
- Excellent Leadership and Team Management skills. Experience with overseeing 100+ employees.
Overview
14
14
years of professional experience
Work History
Bartender
BUTTON MASH
02.2023 - 09.2024
- Handled all aspects of bartending including serving customers, preparing drinks, and providing customer service.
- Key Holder, responsible for opening and closing duties, printing sales reports, and taking inventory.
Taproom Manager
MUMFORD BREWING
02.2016 - 01.2023
- Oversaw all aspects of taproom, deposits, daily sales input, inventory, and staff development.
- Recruited, hired and trained new employees.
- Organized events.
- Promoted a positive work culture among employees through open communication channels and team-building initiatives.
Record Store Clerk
VACATION VINYL
01.2014 - 11.2017
- Handled all aspects of the record store, including serving customers, organizing inventory, and providing customer service.
Bartender/Server
110 & BELLEVUE (WHOLE FOODS MARKET)
10.2013 - 03.2016
- Handled all aspects of bartending and serving, preparing drinks, and providing customer service.
- Beverage director and beer buyer.
Associate Team Leader
WHOLE FOODS MARKET
10.2010 - 10.2013
- Managed Customer Service department, including supervision and assignment delegation for 130-member team
- Recruited, hired and trained new employees, including monitoring and review of individual performance.
Skills
- Craft beer and wine knowledge
- Retail Operations Management
Timeline
Bartender
BUTTON MASH
02.2023 - 09.2024
Taproom Manager
MUMFORD BREWING
02.2016 - 01.2023
Record Store Clerk
VACATION VINYL
01.2014 - 11.2017
Bartender/Server
110 & BELLEVUE (WHOLE FOODS MARKET)
10.2013 - 03.2016
Associate Team Leader
WHOLE FOODS MARKET
10.2010 - 10.2013