Summary
Overview
Work History
Skills
Accomplishments
Certification
Awards
Timeline
GeneralManager

Marc Helton

Morristown,TN

Summary

Dynamic General Manager with a proven record, excelling in operations management and team leadership. Spearheaded strategies that drove year-over-year business growth while enhancing employee engagement. Expert in problem resolution and financial oversight, implementing cost-saving measures that improved service quality and operational efficiency.

Experienced with strategic planning, team leadership, and operational excellence. Utilizes forward-thinking approach to drive business growth and streamline processes. Track record of fostering collaborative environments and achieving measurable results.

Overview

28
28
years of professional experience
1
1
Certification

Work History

General Manager

Clayton Homes
04.2013 - 06.2025
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.

Regional Manager

Yes! Communities
03.2008 - 03.2013
  • Enhanced team performance by providing regular coaching, training, and performance feedback to staff members.
  • Promoted a culture of continuous improvement through ongoing process reviews, employee engagement initiatives, and open channels of communication.
  • Increased customer satisfaction with timely resolution of escalated issues and proactive communication on product updates.
  • Collaborated with executive leadership to establish long-term objectives, drive growth initiatives, and align regional efforts with corporate goals.
  • Established and maintained operational standards for [Number] locations.
  • Streamlined operational processes for increased efficiency by identifying areas of improvement and implementing necessary changes.
  • Supervised staff to optimize brand expansion initiatives and productivity.
  • Boosted regional sales by implementing targeted marketing strategies and fostering strong client relationships.

General Manager

M & M Family Partnership
04.1997 - 02.2008

Managed service, rent collections, leasing responsibilities for 110 unit rental portfolio.

  • Formulated policies and procedures to streamline operations.
  • Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.

Skills

  • Leadership and team building
  • Problem resolution
  • Operations management
  • Team player
  • Efficient multi-tasker
  • Effective leader
  • Team leadership

Accomplishments

    Maintained 95% percent occupancy in rental business with focus on collections of 1,200 sites with yes communities.

    Increased year over year sales with clayton homes for a 12 year period.

    Developed 2 manufactured home subdivisions from 2019-2023.

Certification

  • Tennessee Licensed Manufactured home retailer/ installer - 2008-Present

Awards

2012 Community of the year awarded by the MHI

Clayton Presidents club 2014,2017,2020,2021

Regional Business Development Award 2021

Regional Difference Maker Award 2022

5 Star service award 2013-2017, 2019-2024

Timeline

General Manager

Clayton Homes
04.2013 - 06.2025

Regional Manager

Yes! Communities
03.2008 - 03.2013

General Manager

M & M Family Partnership
04.1997 - 02.2008
Marc Helton