Marc Kann

Seasoned Technical Operations Supervisor with 6 years of experience maintaining technical goals, addressing potential needs and overseeing technical operations. Well-versed in developing and applying firmware, hardware and software to meet technical requirements. In-depth knowledge of risk assessment procedures, process improvement solutions and best quality assurance principles, practices and methodologies. Exceptional leadership, communication and time management skills. Hardworking Technical Operations Supervisor well-versed in the standards and requirements of businesses in the Cable industry. Adept at analyzing data, developing policies and implementing procedures to meet changing demands. Ready to offer 24+ years of related experience and take on a new role at Comcast. Dedicated cable professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

I took a team from worse in the office to the best in the office for 3 weeks straight and had that team win team of the month 4 times under my management, while also having the tech of the year. Successfully reduced repeat percentage by 7% from the time I took over the team.