Marc Kountouris
Seaford,DE
Summary
Seasoned driver possessing exemplary safety record and in-depth knowledge of towing industry. Skilled in heavy tows, recoveries and lifts. Committed to providing excellent customer service. Superior record of towing trucks, buses and RVs of all sizes using various equipment. Extensive training has afforded me knowledge that will help grow a company with provided skillset and certifications.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Heavy Wrecker Operator
BBT Towing & Recovery
Brooklyn, MD
12.2023 - 08.2024
- Operated Miller 1140, Jordan JFB 50/60, Miller DTU, Rollback.
- Enhanced vehicle recovery efficiency by implementing advanced towing techniques and equipment.
- Reduced downtime for damaged vehicles by providing timely and accurate diagnostics of mechanical issues.
- Developed trust with clients by consistently delivering prompt, professional, and reliable heavy wrecker services.
- Implemented best practices for proper load securement, preventing damage during transport of recovered vehicles or cargo loads.
- Increased customer satisfaction by ensuring clear communication during the entire towing process.
- Collaborated with fellow operators to complete complex recovery missions in challenging environments.
- Safeguarded company assets by performing regular maintenance on heavy wrecker equipment, extending service life and reducing repair costs.
- Operated with safety and skill to avoid accidents and delays.
Heavy Wrecker Operator
Buntings Garage
Millsboro, DE
01.2023 - 11.2023
- Operated with safety and skill to avoid accidents and delays.
- Completed basic maintenance and major and minor repairs to keep vehicle neat and running properly.
- Secured vehicle to tow truck and checked all attachments for safe operation.
- Recovered vehicles, completed private tows, and managed involuntary pick-ups on behalf of business.
- Operated JD 70/85 Rotator, JD 50/60 Rotator, and 50 ton integrated.
- Performed lifts and recoveries safely without damage.
- Helped maintain fleet.
- Handled tows safely and promptly locally and long-distance.
Heavy Wrecker Operator
Chambers Motors
Seaford, DE
03.2013 - 01.2023
- Operated a 50 ton 9055 XP850, 80+ ton B & B rotator, 88 ton Grant Manipulator, Roll backs, Landolls.
- Handled large lifts and recoveries safely and without damage.
- Did local and long-distance tows.
- Helped maintain equipment.
- Maintained daily logs.
- Helped maintain fleet to make sure equipment was running properly and efficiently.
- Recovered safely and efficiently vehicles and equipment in various elements and locations, including but not limited to excavators, tractor trailers, combines, and derailed trains.
- Operated rotators on rollovers performing various techniques to accomplish job safely and without damage.
Heavy Wrecker Operator/Equipment Hauler
Rob's Towing And Recovery
Bristol, PA
09.2012 - 03.2013
- Operated landoll, rollback, 25 ton wrecker and 50 ton wrecker.
- Operated with safety and skill to avoid accidents and delays.
- Delivered exceptional tow truck service local and long distance.
- Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
- Secured loads with proper cribbing and securement techniques to prevent damage to valuable assets across long-haul transports.
- Did lifts and recoveries safely and without damage.
Skills
- Weight Limits and Proper Rigging
- Accident Clearing
- Recovering Vehicles
- Team Goals
- Customer Service
- Towing Vehicles
- Follow Safety Procedures
- Heavy Lifts and Recoveries
- Safe Work Practices
- Extensive knowledge in Air Systems
- Critical Lift Planning
Certification
TowCert TROCP Level 3 - Virginia State Tow License- Wreckmaster 2/3 - Wreckmaster 4/5 - Wreckmaster 6/7 - Wreckmaster 8/9R - SSTA Miller Top Gun Ultra Heavy Duty Rotator Training Course - Miller Ring leaders Rotator Training - Jerr-Dan 50/60 Rotator School - TIMS Training - SHARP 2 Traffic Incident Management - Ashley Sling Qualified Rigger Preparation Training
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Timeline
Heavy Wrecker Operator
BBT Towing & Recovery
12.2023 - 08.2024
Heavy Wrecker Operator
Buntings Garage
01.2023 - 11.2023
Heavy Wrecker Operator
Chambers Motors
03.2013 - 01.2023
Heavy Wrecker Operator/Equipment Hauler
Rob's Towing And Recovery
09.2012 - 03.2013