Marc Lherisson
Copiague,United States
Summary
Proven Sales Associate with a track record of exceeding sales targets through exceptional sales expertise and outstanding problem-solving skills. Adept at building rapport and fostering team collaboration, consistently achieving goals with a dynamic and outgoing personality. Specializes in leveraging verbal communication to enhance customer experiences and drive repeat business.
Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Help Desk Technician
DK1 Development Corp
08.2022 - Current
- Provided basic end-user troubleshooting and desktop support.
- Installed, modified, and repaired software and hardware to resolve technical issues.
- Provided remote support to users across multiple locations, demonstrating flexibility and adaptability in problemsolving.
- Explained technical information in clear terms to promote better understanding for non-technical users.
Sales Associate
Sunrise Volkswagen
10.2020 - Current
- Built relationships with customers to encourage repeat business
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Solved customer challenges by offering relevant products and services.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
Sales Associate
Queens Auto Mall
04.2020 - 10.2020
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
- Greeted customers on lot and in showroom to answer questions about brand and available inventory.
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
- Negotiated purchase prices and explained sales, warranty, and optional products.
Sales Associate
Aldo Shoes
06.2019 - 04.2020
- Answered customer questions about sizing, accessories, and merchandise care.
- Collaborated with team members to achieve monthly sales targets.
- Strengthened communication skills through regular interactions with others.
Cashier
Burger King
12.2017 - 06.2019
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Mentored new employees on cashier duties and best practices.
Education
Associates Of Liberal Arts - Liberal Arts
Queensborough Community College
Oakland Gardens, NYSkills
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Goal oriented
- Outgoing personality
Certification
- Cybersecurity Google 02/2025
Timeline
Help Desk Technician
DK1 Development Corp
08.2022 - Current
Sales Associate
Sunrise Volkswagen
10.2020 - Current
Sales Associate
Queens Auto Mall
04.2020 - 10.2020
Sales Associate
Aldo Shoes
06.2019 - 04.2020
Cashier
Burger King
12.2017 - 06.2019
Associates Of Liberal Arts - Liberal Arts
Queensborough Community College
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