Jude Hassett
Island Park
Summary
Dynamic professional with proven experience at Kellenberg Memorial High School, grounded in strong Catholic values that guide teamwork, integrity, and service. Skilled in problem-solving, live sound engineering, and digital photography, enhancing event quality and community engagement. Experienced in managing help desk tickets, ensuring timely resolutions and high user satisfaction. Quick learner passionate about technology and creative solutions, committed to supporting mission-driven environments.
Overview
5
5
years of professional experience
Work History
Help Desk Technician
Kellenberg Memorial High School
05.2024 - Current
- Provided technical support for software and hardware issues via phone and email.
- Assisted in troubleshooting network connectivity problems, ensuring minimal downtime for users.
- Learned to configure and install software applications according to user requirements.
- Maintained accurate inventory of IT equipment and peripherals for effective resource management.
- Responded promptly to help desk tickets, prioritizing urgent requests based on severity level.
- Explained technical information in clear terms to promote better understanding for non-technical users.
- Walked individuals through basic troubleshooting tasks.
- Documented support interactions for future reference.
Catholic Photographer
Freelance
03.2024 - Current
- Captured high-quality images for catholic churches and shrines in a reverent manner
- Collaborated with clients to understand project needs, resulting in tailored photography solutions.
- Digitally edited photos to enhance appearance.
Church Staff Member
Beach Catholic
12.2021 - Current
- Coordinated church events, ensuring effective communication among volunteers and staff.
- Managed scheduling for services and activities, optimizing resource allocation.
- Operated and maintained live sound equipment for diverse events, ensuring optimal audio quality.
- Captured high-quality images for diverse projects, ensuring client specifications and artistic vision were met.
- Assisted in Beach Mass operations.
Bar Staff Member
Dox Bar & Grill
06.2022 - 10.2023
- Managed high-volume drink orders efficiently during peak hours to enhance customer satisfaction.
- Implemented inventory management practices, reducing waste while maintaining stock levels.
- Resolved customer complaints promptly, ensuring positive experiences and repeat business.
- Ensured compliance with safety and sanitation regulations, promoting a safe working environment.
Dock Master
Dox Bar & Grill
06.2021 - 10.2023
- Oversaw daily dock operations to ensure efficient vessel arrivals and departures.
- Coordinated cargo loading and unloading processes, optimizing workflow and minimizing delays.
- Monitored weather conditions and tide schedules, adapting plans as necessary for safety.
- Trained junior staff on dock procedures and safety protocols, enhancing team performance.
- Maintained strong relationships with customers through attentive service and prompt resolution of issues.
Camp Counselor
Malibu Beach Camp
06.2020 - 08.2021
- Supervised daily activities, ensuring safety and engagement for campers of various age groups.
- Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
- Led groups of children safely through variety of camp activities.
- Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp''s core values.
- Developed engaging social media content to enhance brand awareness and audience interaction.
- Assisted in managing social media platforms, ensuring timely responses to audience inquiries.
Education
PhB - Philosophy
The Catholic University of America
Washington, DC06-2029
High School Diploma -
Kellenberg Memorial High School
Uniondale06-2025
No Degree -
Long Beach Catholic School
Long Beach06-2021
Skills
- Proficient in Technology
- Quick Learner
- Ticket management
- Problem-solving
- Digital photography
- Social media
- Advanced camera skills
- Video production
- Adobe creative suite
- Google G-suite
- Live sound engineering
- Teamwork and collaboration
Volunteer Experiences
P.R.E.P.
- I taught CCD classes at St. Agnes Cathedral in Rockville Centre for three years during High School.
Tomorrow's Hope Foundation
- I volunteer to take photographs at Tomorrow’s Hope Foundations events, allowing the foundation to share its mission and advance catholic education on Long Island
Macy's Mission
- I volunteer to take photographs at Macy's Mission’s events, allowing the foundation to share its mission and help to find a cure to Pompe Disease
Dorothy Finn Foundation
- I volunteer to help plan and run the foundation's largest event, Finn Fest.
- The Dorothy Finn Foundation raises money to support animal shelters
Mary Ruchalski Foundation
- I volunteer to help with technical requirements at the Hearts of Gold Gala, allowing the foundation to share its mission and help find a cure to pediatric cancer
Hooks for Heros
- I volunteer to help sell merchandise and apparel at all of the Hooks for Heros fundraisers, allowing the foundation to share its mission and help affected veterans and retired police officers
Kiwanis Pediatric Trauma Cancer Center
- I volunteer to help to take photos at the KPTC Nine & Dine Dinner, allowing the foundation to share its mission and support level 1 pediatric trauma centers.
Lourdes Mission Trip
- Over the summer of 2024, 20 students went on a service trip to Lourdes, France to help the “malades” or sick pilgrims. Lourdes is a pilgrimage site for the ill and disabled to try to pray for a cure. The experience was the most powerful and important two weeks of our lives. We met people from all over the world who spoke over 20 different languages
Timeline
Help Desk Technician
Kellenberg Memorial High School
05.2024 - Current
Catholic Photographer
Freelance
03.2024 - Current
Bar Staff Member
Dox Bar & Grill
06.2022 - 10.2023
Church Staff Member
Beach Catholic
12.2021 - Current
Dock Master
Dox Bar & Grill
06.2021 - 10.2023
Camp Counselor
Malibu Beach Camp
06.2020 - 08.2021
PhB - Philosophy
The Catholic University of America
High School Diploma -
Kellenberg Memorial High School
No Degree -
Long Beach Catholic School
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