Marc Miller

Duties performed:

• Daily chiropractic billing
• Insurance payment posting to accounts
• Follow up calls with insurance upon claim submissions
• Handling attorney request for motor vehicle accidents/ WC
• Insurance rejections

• Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
• Worked different stations to provide optimal coverage and meet production goals.
• Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
• Influenced positive change within the organization through strategic thinking, innovation, problem-solving abilities, and consistent leadership style.
• Managed schedules, accepted time off requests
• Conducted regular progress reviews with individual team members to identify areas for improvement and provide guidance on career development opportunities.
• As the manager of a sales team, my part in growing the office was to conduct 2 1st &/or 2nd round interviews daily

• Communicated with insurance providers to resolve denied claims and resubmitted.
• Verified insurance of patients to determine eligibility.
• Delivered timely and accurate charge submissions.