Marc Najera
Tampa,FL
Summary
At NinjaOne, I spearheaded training programs that significantly boosted employee retention and performance. My expertise in data analysis and advanced communication facilitated cross-functional team collaborations, ensuring projects met deadlines and budgets. Skilled in customer relations and problem-solving. My job was both remote and on-site along with traveling to multiple offices across the country and world to work with several teams within the company.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Data Enrichment Specialist
NinjaOne
11.2021 - 01.2024
- Followed all company policies and procedures to deliver quality work.
- Maintained current understanding of market conditions, compliance standards and best practices.
- Implemented new training programs for staff, leading to higher employee retention rates and better overall performance.
- Interpreted clients' needs and introduced services to fit specific requirements.
- Collaborated with cross-functional teams to achieve project goals on time and within budget.
- Mentored junior team members, fostering professional growth through guidance on best practices in the industry.
Sales and Finance Assistant
NinjaOne
11.2021 - 01.2024
- Minimized risk of errors by accurately processing invoices, payments and other financial transactions.
- Input financial data and produced reports using SalesNav and Salesforce
Education
Bachelor of Science - Business Administration And Management
St. Petersburg College
Tarpon Springs, FL12.2026
High School Diploma -
River Ridge High School
New Port Richey, FL06.2023
Skills
- Customer Relations
- Expert Problem Solving
- Documentation Management
- Quality Assurance
- Advanced Communication
- Proficient in Work Related Applications
- Data Analysis
- Issue Research
Certification
- Certified IC3
- Certified Microsoft Office
Languages
American Sign Language
Native or Bilingual
Timeline
Data Enrichment Specialist
NinjaOne
11.2021 - 01.2024
Sales and Finance Assistant
NinjaOne
11.2021 - 01.2024
Bachelor of Science - Business Administration And Management
St. Petersburg College
High School Diploma -
River Ridge High School
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