Marc Pierre
Naples,FL
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Seasoned Sales Representative with exceptional success in business-to-business and business-to-consumer sales within multiple industries. Proven track record in exceeding sales goals, growing business and expanding territories. Accomplished in overseeing day-to-day business operations and fostering relationships with customers and clients for sustained business growth.
Overview
6
6
years of professional experience
Work History
Sales Agent
Germain Toyota Of Naples
08.2017 - 04.2019
- Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns.
- Assisted call-in customers with questions and orders.
- Explained features and advantages of vehicles products or services to promote sales.
- Consulted with businesses to supply accurate product and service information.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
- Built relationships with customers and community to promote long term business growth.
Route Sales Representative
American Tire Distributors
08.2014 - 05.2017
- Maintained positive relationships with customers to promote continued business opportunities.
- Handled customer concerns and issues by answering questions and escalating major problems to supervisor.
- Operated delivery vehicles safely and efficiently.
- Completed daily pre- and post-trip vehicle inspections.
Route Sales Driver
Kauffman Tire
08.2013 - 09.2014
- Drove team revenue totals by bringing in top sales numbers.
- Managed product transitions from warehouse to customer site, loading, and unloading in alignment with specifications.
- Displayed products properly at customer sites and according to company specifications and policies.
- Delivered top customer satisfaction, reviewing feedback closely, and addressing needs and requests of account holders.
- Maintained up-to-date knowledge of products and services to address customer inquiries
- Implemented policies and procedures across warehouse and shipping platforms.
- Developed strong customer base through efficient and reliable service.
Education
Associate of Arts - Business Administration
Valencia College
Orlando, FL09-2012
Skills
- Technical skills
- Objection handling
- Sales strategies
- Pipeline management
- Brand promotion
- Upselling products
Timeline
Sales Agent
Germain Toyota Of Naples
08.2017 - 04.2019
Route Sales Representative
American Tire Distributors
08.2014 - 05.2017
Route Sales Driver
Kauffman Tire
08.2013 - 09.2014
Associate of Arts - Business Administration
Valencia College
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