Summary
Overview
Work History
Education
Skills
Timeline
Generic

Marc Valen

Boca Raton

Summary

Dynamic business leader with a proven track record at Debt Solutions Today. Expert in financial analysis, I worked with my clients to get them out of debt and improving their credit score. Adept at formulating a financial strategy in order to resolve their debt issues through effective communication and tailored solutions.

Overview

15
15
years of professional experience

Work History

Owner/Operator

Debt Solutions Today
03.2013 - Current
  • Managed day-to-day business operations.
  • Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
  • Increased customer satisfaction by providing high-quality services and timely communication.
  • Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Ensured compliance with relevant regulations, maintaining proper documentation and licensing requirements.
  • Kept all building areas and equipment functional and well-organized to promote business performance.
  • Evaluated company performance against objectives, adjusting strategies as needed to achieve desired results.
  • Trained and motivated employees to perform daily business functions.
  • Implemented effective financial management practices, improving cash flow and profitability.
  • Oversaw the hiring process, selecting highly skilled candidates who contributed significantly to company success.

Debt Settlement Advisor

Fast Track Debt Relief
06.2010 - 01.2013
  • Maintained up-to-date knowledge on industry trends and regulations, ensuring accurate advice was provided to clients at all times.
  • Developed long-lasting relationships with clients to ensure consistent retention and loyalty.
  • Managed risk effectively by closely monitoring client portfolios and making timely adjustments.
  • Utilized advanced CRM tools to track client interactions efficiently while maintaining detailed records of their individual goals, preferences, and concerns.

Education

MBA - Sales & Marketing

University of Pittsburgh
Pittsburgh, PA

Bachelor of Science - Psychology

University of Pittsburgh
Pittsburgh, PA

Skills

  • Operations management
  • Documentation and reporting
  • Hiring
  • Business planning

Timeline

Owner/Operator

Debt Solutions Today
03.2013 - Current

Debt Settlement Advisor

Fast Track Debt Relief
06.2010 - 01.2013

MBA - Sales & Marketing

University of Pittsburgh

Bachelor of Science - Psychology

University of Pittsburgh

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