Summary
Overview
Work History
Education
Skills
Interests
Timeline
BusinessAnalyst

Marc Velez

Barista
Raleigh,NC

Summary

Accomplished Barista adept at producing quality drinks while managing high-volume store with composure and efficiency. Extensive coffee and tea knowledge. Superior customer service skills and commitment to upholding highest standards of product quality and operational efficiency.

Overview

2
2
Languages
1
1
year of post-secondary education
3
3
years of professional experience

Work History

Barista

Tour Les Jours
Cary, NC
10.2019 - Current
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Recommended products based on solid understanding of individual customer needs and preferences.
  • Maintained supply levels in counter and customer areas to meet typical demands.
  • Controlled line and crowd with quick, efficient service.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.

Cashier

Target
Raleigh, NC
05.2019 - 10.2019
  • Answered questions about store policies and addressed customer concerns.
  • Restocked and organized merchandise in front lanes.
  • Helped customers complete purchases, locate items and join reward programs.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.

Car Detailer

Toyota Of Apex
Apex, NC
02.2018 - 12.2018
  • Applied revitalizers and preservation agents to vinyl or leather surfaces and treated fabrics with spot-and stain-resistant chemicals to preserve and protect interior components.
  • Mixed cleaning solutions, abrasive compositions and other compounds to clean interior and exterior of vehicle.
  • Operated buffers, steamers, hoses, vacuums and other equipment to meet service expectations.
  • Applied wax to vehicle exteriors and buffed to brilliant shine.
  • Vacuumed interiors of vehicles to remove dirt and debris.

Education

Physical Therapy

Baldwin Wallace
Berea, OH
08.2018 - 05.2019

Business Administration

Wake Technical Community College
Raleigh, NC
08.2020 - 05.2021

Skills

    Point of sale operation

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Interests

Reading

Travel

Language learning

Timeline

Business Administration

Wake Technical Community College
08.2020 - 05.2021

Barista

Tour Les Jours
10.2019 - Current

Cashier

Target
05.2019 - 10.2019

Physical Therapy

Baldwin Wallace
08.2018 - 05.2019

Car Detailer

Toyota Of Apex
02.2018 - 12.2018

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Marc VelezBarista