Summary
Overview
Work History
Education
Skills
Timeline
Generic

Marcail Smith

Bybee

Summary

Driven sales representative with expertise in customer service, relationship building, and effective communication. Proven track record in enhancing customer experiences and achieving sales targets through collaborative teamwork.

Overview

4
4
years of professional experience

Work History

Sales Representative

Capital Vacations
Pigeon Forge, TN
06.2025 - Current
  • Engaged customers through effective communication, enhancing overall customer experience.
  • Demonstrated product knowledge to assist clients in making informed purchasing decisions.
  • Collaborated with team members to meet sales targets and improve service delivery.
  • Utilized CRM software to track customer interactions and follow up on leads efficiently.

Cook

Shoneys Knoxville
Knoxville, TN
12.2025 - 03.2026
  • Prepared menu items according to established recipes and food safety standards.
  • Maintained cleanliness and organization of kitchen workspace and equipment.
  • Assisted in inventory management, ensuring supplies met operational needs.
  • Collaborated with team members to execute timely meal service during peak hours.

Marketing Manager

Hilton Grand Vacations Club
Gatlinburg, TN
10.2021 - 07.2025
  • Developed and executed targeted marketing campaigns to enhance brand visibility and engagement.
  • Analyzed market trends and consumer behavior to identify growth opportunities for product offerings.
  • Collaborated with cross-functional teams to align marketing strategies with business objectives and initiatives.
  • Managed social media channels, optimizing content for increased user engagement and community growth.

Education

Bachelor of Science - Live Studio Production

Belmont University
Nashville, TN
04-2014

Skills

  • Customer service
  • Customer relations
  • Customer relationship building
  • Interpersonal communication skills
  • Sales closing
  • Sales presentations
  • Product and service knowledge
  • Relationship building
  • Relationship selling
  • Process improvement

Timeline

Cook

Shoneys Knoxville
12.2025 - 03.2026

Sales Representative

Capital Vacations
06.2025 - Current

Marketing Manager

Hilton Grand Vacations Club
10.2021 - 07.2025

Bachelor of Science - Live Studio Production

Belmont University
Marcail Smith