Marc Anthony Acosta
El Paso,Tx
Summary
Personable and detail-focused individual with strong aptitude for accurately managing and verifying insurance information. Possesses foundational knowledge of insurance policies and claims processing, combined with strong data entry and organizational skills. Aims to ensure seamless and efficient verification processes, contributing to overall operational success.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Insurance Verifier
Vista Hills Family Dental
04.2023 - 01.2025
- Supervisor of insurance department as well as supported billing to insure claims paid on time.
- Worked with doctors, patients and staff to ensure insurance information and policies were verified ahead of appointment day.
- Notified clients about possible charges or co-pays needed to insure no missed communication through the process.
- Affluent in Eaglesoft software as well as adobe and excel.
Assistant Manager
Spirit Halloween LLC
08.2012 - 11.2023
- Oversaw store sales and team members
- Resolving customer issues to overall satisfaction
- Oversee shipments and merchandising to company policy and procedures
- Drive and maximize sales goals,while minimizing shrink.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
Assistant Manager
Rue 21
08.2019 - 02.2023
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Results driven
Technician
El Paso Community College
01.2015 - 12.2018
- Demonstrated professional customer service with students, faculty and staff.
- Copying, making printout orders, binding and poster printing.
- Delivering around campus with shipments, and deliveries.
Education
Bachelor of Science - Kinesiology
University of Texas
TX12.2025
Associate of Science - Kinesiology
El Paso Community College
El Paso, TX12.2018
Skills
- Customer service experience
- HIPAA compliance
- Claims processing
- Insurance verification
- Proficient in Adode,word as well as insurance portals
Certification
- Microsoft Office Specialist, Microsoft Word, Excel, PowerPoint (MOS) - Microsoft Corporation.
- Health Insurance Portability and Accountability Act Training Certificate-HIPAA Exams, Inc.or equivalent providers.
- HIPAA Compliance Certification – Supremus Group LLC or equivalent providers.
Timeline
Insurance Verifier
Vista Hills Family Dental
04.2023 - 01.2025
Assistant Manager
Rue 21
08.2019 - 02.2023
Technician
El Paso Community College
01.2015 - 12.2018
Assistant Manager
Spirit Halloween LLC
08.2012 - 11.2023
Bachelor of Science - Kinesiology
University of Texas
Associate of Science - Kinesiology
El Paso Community College
- Microsoft Office Specialist, Microsoft Word, Excel, PowerPoint (MOS) - Microsoft Corporation.
- Health Insurance Portability and Accountability Act Training Certificate-HIPAA Exams, Inc.or equivalent providers.
- HIPAA Compliance Certification – Supremus Group LLC or equivalent providers.
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