Angela Espinoza
Houston,Texas
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
3
3
years of professional experience
Work History
Sales Associate
Bath and Body Works, Limited Brands
Houston, texas
11.2023 - Current
- Engaged with customers to effectively build rapport and lasting relationships.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Solved customer challenges by offering relevant products and services.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Managed efficient cash register operations.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Life Skills Paraprofessional
Cypress Fairbanks ISD
Houston, TX
08.2022 - 09.2024
- Maintained records of student attendance, grades, and other pertinent information.
- Assisted in the development of individualized education plans for students with special needs.
- Supported the implementation of research-based approaches designed to increase student engagement and motivation.
- Helped develop social skills by engaging students in group activities or discussions about emotions or feelings.
- Assisted teachers in preparing instructional materials such as bulletin board displays, worksheets, and flash cards.
- Encouraged students to use appropriate language skills and problem-solving techniques when dealing with conflicts or disagreements among peers.
- Fostered a safe environment where students felt comfortable expressing themselves without fear of judgment or ridicule.
- Administered tests to assess student progress and prepared reports summarizing results.
- Supervised field trips related to life skills topics such as career exploration or financial literacy.
- Monitored student behavior during class, lunchroom, and recess periods.
- Organized classroom materials, activities, and learning centers to facilitate instruction.
- Provided guidance on how to apply academic knowledge into real-life situations.
- Managed classroom environment and monitored behavior to keep individuals safe.
- Reviewed and reported on IEP progress.
Club Rewind Program Leader
Cypress Fairbanks ISD
Houston, TX
01.2022 - 05.2022
- Prepared reports and presentations on program activities, progress and outcomes.
- Supported students in making positive behavior choices and used gentle disciplinary measures when needed.
- Took roll and reviewed student sign-in/sign-out sheets to monitor safety and absences.
- Maintained records of program activities including attendance logs, data entry into a database system.
- Implemented play and exploration activities in support of curriculum.
- Provided technical assistance to staff members regarding implementation of programs or procedures.
Education
High School Diploma -
Jersey Village High School
Houston, TX05-2022
Skills
- Motivating
- Organization
- Active Listening
- Progress Monitoring
- Adaptability and Flexibility
- Problem-Solving Skills
- Verbal/written communication
- Business development
- Goal oriented
- Professional demeanor
Languages
Spanish
Limited
Timeline
Sales Associate
Bath and Body Works, Limited Brands
11.2023 - Current
Life Skills Paraprofessional
Cypress Fairbanks ISD
08.2022 - 09.2024
Club Rewind Program Leader
Cypress Fairbanks ISD
01.2022 - 05.2022
High School Diploma -
Jersey Village High School