MARCE WILLIAMS-CRAWFORD
Public Health
16632 Greens Egde Circle ,Ft Lauderdale/Florida
Summary
Operations Manager offering high-level experience while enhancing performance outcomes and customer satisfaction at Lynmac Supplies Limited. Excelled in operations management and team leadership, achieving significant improvements in supply chain efficiency and employee accountability. Skilled in problem-solving and decision-making, consistently delivering results beyond expectations. I am well organized, with an attention to detail and vigilant in pursuing forward thinking objectives.
Overview
26
26
years of professional experience
Work History
Operations Manager
Lynmac Supplies Limited
06.1998 - 03.2024
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Developed and maintained relationships with external vendors and suppliers.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
Education
Certification in Public Health - Public Health Education
Nova Southeastern University
Ft. Lauderdale, Florida 05.2017
MBA - Business Administration
Nova Southeastern University
Ft. Lauderdale, Florida05.2006
Skills
- Problem-Solving
- Team Leadership
- Operations Management
- Customer Service
- Operations Monitoring
- Decision-Making
- Planning and Implementation
Accomplishments
- Reduced operational expenses by 20% by streamlining branch operations.
- Saved the company funds by aggressively negotiating with suppliers.
- Generated millions in first-year cost savings through global sourcing initiatives and business case development.
Timeline
Operations Manager
Lynmac Supplies Limited
06.1998 - 03.2024
Certification in Public Health - Public Health Education
Nova Southeastern University
MBA - Business Administration
Nova Southeastern University
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