Marcel Damas
Winter Park,FL
Summary
Dynamic server with strong positive guest interactions at fast paced environments. Proven ability to enhance dining experiences and drive sales through effective menu guidance and tailored recommendations.
Overview
11
11
years of professional experience
Work History
Server
The Greek Corner Restaurant
Orlando, FL
02.2020 - Current
- Guided guests through menu offerings and daily specials to enhance dining experience.
- Delivered exceptional customer service in a fast-paced environment.
- Addressed special dietary needs to ensure guest satisfaction.
- Drove sales growth by recommending wine, coffee, and dessert pairings.
- Handled phone inquiries and organized takeout orders efficiently.
Server
Venice Pizza & Pasta
Casselberry, FL
08.2015 - 01.2020
- Greeted guests with a warm and friendly demeanor.
- Managed multiple tables efficiently while maintaining attention to detail and accuracy with orders.
- Trained new servers on restaurant protocols and menu items, enhancing team performance and service quality.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Skills
- Professional appearance
- Quick learner
- Memory retention
- Multitasking abilities
- Problem solver
- Calm under pressure
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Server
The Greek Corner Restaurant
02.2020 - Current
Server
Venice Pizza & Pasta
08.2015 - 01.2020