Summary
Overview
Work History
Education
Skills
Websites
Timeline
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Marcel Miller

Dallas,TX

Summary

Results-oriented and detail-driven financial professional with a proven track record in the banking industry. Adept at cultivating strong client relationships and providing exceptional customer service. Possess extensive experience as a Loan Officer, demonstrating expertise in analyzing creditworthiness, assessing risk, and structuring loan packages. Proven ability to meet and exceed sales targets while maintaining compliance with industry regulations. Strong communication and negotiation skills, coupled with a deep understanding of financial products and market trends. Committed to delivering tailored financial solutions to meet the unique needs of clients. Seeking to leverage my skills and experience in a dynamic financial institution to drive business growth and contribute to overall success.

Overview

8
8
years of professional experience

Work History

Mortgage Loan Officer

CrossCountry Mortgage
02.2022 - Current
  • Increased loan approval rates by efficiently managing pipeline and maintaining strong relationships with borrowers, realtors, and underwriters.
  • Streamlined the loan application process for improved customer satisfaction and a higher volume of closed loans.
  • Assessed borrowers'' financial situations to determine appropriate mortgage products and loan structure.
  • Enhanced client retention by providing outstanding service throughout the mortgage process, from pre-approval to closing.
  • Developed extensive network of referral partners to source new mortgage loan opportunities.

Mortgage Loan Officer

Summit Funding
05.2019 - 02.2022
  • Increased loan approval rates by efficiently managing pipeline and maintaining strong relationships with borrowers, realtors, and underwriters.
  • Streamlined the loan application process for improved customer satisfaction and a higher volume of closed loans.
  • Assessed borrowers'' financial situations to determine appropriate mortgage products and loan structure.
  • Enhanced client retention by providing outstanding service throughout the mortgage process, from pre-approval to closing.
  • Developed extensive network of referral partners to source new mortgage loan opportunities.

Loan Officer Assistant

Service First Mortgage
03.2019 - 05.2019
  • Increased loan application efficiency by streamlining documentation and verification processes.
  • Assisted underwriters in determining loan eligibility for improved approval rates and client satisfaction.
  • Managed customer relations, ensuring timely communication of loan status updates for increased client retention.
  • Coordinated with loan officers to optimize the pre-approval process, resulting in a smoother overall experience for clients.

Loan Officer Assistant

OneTrust Home Loans
11.2018 - 03.2019
  • Assisted in closing loans by efficiently gathering required documentation and submitting applications.
  • Supported loan officers with application processing, ensuring timely completion for quicker decisions.
  • Managed a pipeline of mortgage applications, maintaining accuracy and prioritizing urgent cases.
  • Improved borrower experience through prompt follow-ups on inquiries and concerns during the application process.
  • Set up files using loan officer checklist and submitted on-time for processing.

Loan Officer Assistant

Citywide Home Loans
06.2016 - 11.2018
  • Increased loan application efficiency by streamlining documentation and verification processes.
  • Assisted underwriters in determining loan eligibility for improved approval rates and client satisfaction.
  • Managed customer relations, ensuring timely communication of loan status updates for increased client retention.
  • Coordinated with loan officers to optimize the pre-approval process, resulting in a smoother overall experience for clients.

Education

High School Diploma -

Mountain Vista High School
Highlands Ranch, CO
05.2010

Skills

  • Strong communication
  • Self-motivation
  • Product knowledge
  • Credit evaluation
  • Loan origination
  • Documentation review
  • Attention to detail
  • Time management
  • Income calculation
  • Customer service
  • Relationship building
  • Sales expertise

Websites

Timeline

Mortgage Loan Officer

CrossCountry Mortgage
02.2022 - Current

Mortgage Loan Officer

Summit Funding
05.2019 - 02.2022

Loan Officer Assistant

Service First Mortgage
03.2019 - 05.2019

Loan Officer Assistant

OneTrust Home Loans
11.2018 - 03.2019

Loan Officer Assistant

Citywide Home Loans
06.2016 - 11.2018

High School Diploma -

Mountain Vista High School

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Marcel Miller