MARCEL MORGAN
17515 Sandy Cliffs Dr,TX
Summary
Motivated and hardworking college student with a 3.8 GPA and an Associate of Arts in Business Administration from Lone Star College–North Harris, currently pursuing a master's degree in business administration at the University of Houston–Downtown. Committed to continuous learning and professional growth, complemented by hands-on entrepreneurial experience running a pressure washing business since age 17. Developed strong skills in customer service, problem-solving, and business operations through building and managing a venture from the ground up. Recognized for a strong work ethic, attention to detail, and an unwavering commitment to delivering high-quality results in any environment.
Overview
1
1
Certification
4
4
years of professional experience
Work History
Merchandise and Retail Associate/ TABC Server
Hurricane Harbor Splashtown
Houston , TX
05.2026 - Current
- Oversaw the point-of-sale (POS) system and cash register operations, making sure that sales transactions were processed accurately.
- Developed tactics to sustain a welcoming and organized retail environment, promoting product visibility and access.
- Provided correct product information, outlined available rental services, and gave guests advice on products selections.
- Resolved guest issues through effective communication, enhancing their overall satisfaction during visits.
- Provided prompt and respectful responses to guest inquiries, fostering trust and satisfaction.
- Carried out food and beverage sales according to corporate standards and TABC alcohol service regulations.
- Monitored compliance with theft prevention measures and cash handling standards to maintain security and reduce financial risks.
Groundskeeper, Cook, and Maintenance
Ages and Stages Childcare Center
Houston, Texas
08.2023 - Current
- Managed lawn mowing and playground area maintenance, prioritizing child safety and facility aesthetics.
- Monitored grounds and facilities consistently to detect hazards and initiate timely maintenance interventions.
- Executed cleaning and maintenance protocols for facility and outdoor spaces to ensure safe and welcoming environments.
- Oversaw maintenance and organization of facilities to provide a safe and inviting space for children, staff, and families.
- Performed essential maintenance duties, such as repairing drywall, painting, and fixing equipment to uphold facility standards.
- Managed daily meal service operations, including food preparation and sanitation practices, to maintain high kitchen hygiene standards.
- Monitored stock levels and quality of cleaning products and kitchen materials to ensure seamless daily operations.
- Coordinated logistical arrangements for activities and events, addressing classroom needs effectively.
Pressure Washer
Lone Star Surface Washing
Houston, Texas
05.2022 - Current
- Maintained equipment by performing routine inspections and necessary repairs to ensure optimal performance.
- Developed efficient workflows to enhance productivity during large-scale washing projects.
- Operated high-pressure washing equipment for residential and commercial surfaces.
- Assessed cleaning needs to determine appropriate pressure settings and techniques.
- Collaborated with clients to address specific cleaning requirements and ensure satisfaction with results.
- Implemented best practices for environmentally friendly cleaning solutions and waste disposal methods.
- Demonstrated strong attention to detail in all aspects of work, resulting in high-quality outcomes for clients.
- Answered customer questions on pricing, products, procedures, and materials used.
- Delivered timely and efficient pressure washing services for commercial and residential clients, resulting in high customer satisfaction.
- Inspected washing tools, equipment, and materials daily for damage or needed repairs.
Education
MBA - Business Administration And Management
University of Houston Downtown
1 Main St, Houston, TX 77002 04-2028
Associate of Arts - Business Administration
Lone Star College
2700 W W Thorne Dr, Houston, TX 7707312-2025
High School Diploma -
Harmony School of Advancement
3171 North Sam Houston Pkwy W, Houston, TX 7703805-2023
Skills
- Detail Oriented
- Adaptability
- Communication
- Customer Service
- Reliability
- Organization
- Conflict Resolution
- Data Entry
- Microsoft Office: Word, Excel, Access, PowerPoint
- Business Fundamentals
- Financial Analyzing
- Time Management
- POS Systems
Certification
Harris County Clerk Certification and TABC Certification
Volunteer work
Poll Watcher and Clerk for Voter Registration, and Houston Food Pantry
References
Bobby Hayes Manager of Ages and Stages Child Care Center phone number: (832) 516-7211
Hobbies and Interests
Photography, Cooking, Music, Football, and Basketball
Accomplishments
- The President's List twice for academic excellence
Timeline
Merchandise and Retail Associate/ TABC Server
Hurricane Harbor Splashtown
05.2026 - Current
Groundskeeper, Cook, and Maintenance
Ages and Stages Childcare Center
08.2023 - Current
Pressure Washer
Lone Star Surface Washing
05.2022 - Current
MBA - Business Administration And Management
University of Houston Downtown
Associate of Arts - Business Administration
Lone Star College
High School Diploma -
Harmony School of Advancement