Summary
Overview
Work History
Education
Skills
Timeline
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Marcela Ayubi

Summary

Senior Sales Professional
Business Development | Revenue Growth | Client Service

Accomplished Senior-level sales executive with diverse background in luxury travel and hospitality industries across sales, client relations, and marketing functions. Record of superior client service with detail-oriented, organized, and personable mindset. Passionate expert recognized for strong ability to excel in fast-paced environments and industry dynamics while meeting time sensitive deadlines and exceeding sales goals. Adept at managing teams and staff members, creating new sales processes, and driving marketing strategies to improve client service and maintain strong professional relationships.


Overview

15
15
years of professional experience

Work History

New York Real Estate Agent

Onefinestay
02.2023 - Current
  • Managed contracts, negotiations, and all aspects of sales to finalize short term rentals and exceed customer expectations.
  • Negotiated, facilitated, and managed real estate transactions.
  • Communicated with clients to understand property needs and preferences.
  • Presented lease offers to homeowners for consideration.
  • Reviewed and executed confidential documents, contracts and disclosures.
  • Prepared and presented contracts and other legal documents to clients.

Guest Sales Executive

Onefinestay
08.2021 - Current
  • Presented, promoted, and sold properties to new guests, employing strong negotiation skills.
  • Effectively communicated luxury portfolio, tailored services to guest needs, and enhanced onefinestay experiences.
  • Collaborated with management and shared destination expertise, particularly for high-value bookings.
  • Established and maintained positive customer and partner relationships, exceeding sales targets.
  • Tracked leads and shared insights with management on customer preferences and opportunities.
  • Maintained professional knowledge through cross-training and relationships with local teams.
  • Actively pursued continuous improvement through feedback mechanisms.
  • Demonstrated experience in selling Villas in high-demand destinations such as the Caribbean, Mexico, London, LA, South of France, Italy and New York

Senior Sales Consultant, Luxury Travel

ULTIMATE JET VACATIONS
07.2013 - Current
  • Manage and sell handcrafted luxury experiences to boutique and luxury resorts across destinations that include Caribbean, South
    America, Mexico, Hawaii, Maldives, and UAE.
    • Make outbound calls to assigned clients from database and new leads. Handle all leads effectively, diligently, responsibly in
    accordance with company standards.
    • Set up itineraries, commercial or private air arrangements, private transfers, restaurant recommendations, and luxury on-site
    excursions for the best experience. Efficiently utilize Amadeus booking system.
    • Maintain extensive knowledge of properties and build relationships with properties through site inspections and consistent meetings.
    Develop strong, long-lasting relationships with clients promoting repeat business.
    • Recognized as a top producer for closing bookings based on monthly production expectations and contributing to an extremely
    positive work environment.

Sales Consultant, Personal Cruises

NORWEGIAN CRUISE LINE
06.2011 - 07.2013
  • Sold NCL cruise products directly to consumers and earned recognition as core producer and Century Club Member.
    • Established relationships with new and existing clients to maintain customer loyalty. Ensured positive brand image through direct
    sales and communication. Possessed extensive knowledge of Norwegian Cruise Line brand incorporated in sales pitches.
    • Adopted company's policies and procedures in order to achieve productivity and demonstrated interest in company's profit by upselling
    products for revenue increases.

Dating Director

IT'S JUST LUNCH
05.2010 - 06.2011
  • Coordinated with sales representatives to create a seamless transition in key leadership role.
    • Recognized as top producer due to excellent customer service skillset. Handled client relations for assigned market and resolved all
    issues within 24 hours.
    • Enhanced professional skills, abilities, and results through self-education, company-sponsored training, seminars, and meetings.

Line Cook

East City Grill
01.2009 - 02.2010
  • Inspected food preparation, line and expo to ensure observance of safe, sanitary food-handling practices
  • Assisted management whenever necessary, observed and tested foods, and substituted and assisted other cooks during emergencies or rush periods.

Administrative Assistant, Career Services Department

Le Cordon Bleu
05.2008 - 01.2009
  • Communicated with local and international chefs and HR managers on a daily basis
  • Updated job lists and sent letters to new job placements
  • Coordinated career fairs, commencements, and graduate placements
  • Answered phones, filing, general office duties.

Education

B.A. - Culinary & Hospitality Management

Scottsdale Culinary Institute
Scottsdale, AZ
11.2009

A.A. - Culinary Arts

Le Cordon Bleu College of Culinary Arts
Miami, FL
05.2009

Skills

  • Business Development and Planning
  • Sales & Lead Generation
  • Event Sourcing
  • Conflict Resolution
  • Project Management
  • Client Service
  • Marketing & Communications
  • Team Building & Leadership
  • Negotiations
  • Training & Development
  • Client Needs Assessment
  • Product Knowledge

Timeline

New York Real Estate Agent

Onefinestay
02.2023 - Current

Guest Sales Executive

Onefinestay
08.2021 - Current

Senior Sales Consultant, Luxury Travel

ULTIMATE JET VACATIONS
07.2013 - Current

Sales Consultant, Personal Cruises

NORWEGIAN CRUISE LINE
06.2011 - 07.2013

Dating Director

IT'S JUST LUNCH
05.2010 - 06.2011

Line Cook

East City Grill
01.2009 - 02.2010

Administrative Assistant, Career Services Department

Le Cordon Bleu
05.2008 - 01.2009

B.A. - Culinary & Hospitality Management

Scottsdale Culinary Institute

A.A. - Culinary Arts

Le Cordon Bleu College of Culinary Arts

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Marcela Ayubi