Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Languages
Timeline
Generic

MARCELA ELENA COLMENERO MUNOZ

Lone Tree,CO

Summary

Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Dedicated laboratory scientist well-versed in medical protocols and managing microbiology, chemistry and hematology tests. Excellent multitasker with good communication and problem-solving abilities. Skilled at keeping work areas clean and equipment well-maintained. Highly-skilled phlebotomist 10 years of experience in healthcare settings. Provides compassionate and professional care. Proficient in collecting blood specimens and processing for further analysis.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Phlebotomist III Float

Quest Diagnostics
12.2023 - Current
  • Reviewed patient records for accuracy and completeness.
  • Assisted in the implementation of new electronic medical record systems for efficient patient tracking and accurate documentation.
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Addressed questions and concerns to educate patients on collection process and procedures.
  • Assisted in training and onboarding new phlebotomists.
  • Monitored patients for reactions and verified sample quality.
  • Packaged and shipped specimens to central lab daily.
  • Contributed to the development of phlebotomy training materials, enhancing the skillset of new employees and improving overall team performance.
  • Conducted venipuncture and other CT procedures.
  • Reviewed and processed requisitions for laboratory tests.
  • Verified patients' identification for proper sample collection.
  • Stocked phlebotomy cart or carrier with appropriate supplies.
  • Validated blood and specimen collection orders, alerting nurses, or physicians of discrepancies between order and nursing station logs.
  • Provided support to laboratory staff, facilitating prompt analysis of collected samples for expedited results delivery.
  • Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
  • Centrifuged blood samples as outlined in clinical protocols.
  • Collected blood samples in accordance with laboratory protocols and regulations.
  • Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
  • Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Laboratory Assistant

Sky Ridge Medical Center
07.2023 - Current
    • Scheduled and confirmed patient appointments with patients and healthcare professionals
    • Oversaw patient registrations by collecting information, verifying benefits and submitting paperwork
    • Working with a variety of patients, team members, and clinics/locations
    • Perform blood collections by venipuncture and capillary techniques for all age groups
    • Collect specimens for drug screens, paternity tests, alcohol tests etc.
    • Enhanced lab safety measures by conducting regular equipment maintenance and implementing updated protocols.
    • Presented findings at team meetings or conferences, effectively communicating complex scientific concepts to diverse audiences.
    • Prepared reagents, media and solutions to use for laboratory testing and analysis.
    • Increased accuracy of experiment results by calibrating instruments regularly and troubleshooting equipment issues promptly.
    • Actively participated in lab safety inspections, identifying potential hazards and implementing corrective actions promptly.
    • Participated in research projects by designing and executing experiments.
    • Maintained confidentiality of all patient information to conform to HIPAA, internal, and other regulatory standards.
    • Used correct formulas and procedures to prepare solutions and reagents for testing needs.

Phlebotomist II

Quest Diagnostics
02.2023 - 05.2023
  • Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
  • Enhanced patient experience through compassionate care and communication during blood draw procedures.
  • Promoted a positive atmosphere within the phlebotomy department through active participation in team meetings and effective communication with colleagues.
  • Provided support to laboratory staff, facilitating prompt analysis of collected samples for expedited results delivery.
  • Monitored supply levels and placed orders for laboratory supplies.
  • Reviewed and processed requisitions for laboratory tests.
  • Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
  • Centrifuged blood samples as outlined in clinical protocols.

Patient Service Technician Specialist

LabCorp
08.2022 - 01.2023
  • Verified patient's insurance eligibility and benefits coverage.
  • Processed payments using cash and credit cards, maintaining accurate records of transactions.
  • Collected forms, insurance card and co-pay to facilitate registration process and prepare patient for appointment.
  • Taught patients and families to use at-home medical equipment.
  • Stocked phlebotomy cart or carrier with appropriate supplies.
  • Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
  • Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
  • Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
  • Ensured uninterrupted service by properly maintaining phlebotomy equipment, including centrifuges, needles, and tourniquets.
  • Performed laboratory tests to assist physicians in diagnosis.
  • Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
  • Assembled tourniquets, needles, and blood collection devices to prepare work trays.
  • Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
  • Verified patients' identification for proper sample collection.
  • Collaborated with medical professionals to ensure accurate test orders and appropriate sample collection methods were used.

Laboratory Assistant

The Medical Center of Aurora
01.2019 - 01.2023
  • Perform data entry of patient information in an accurate and timely manner
  • Process billing information and collect payments when required
  • Prepare all collected specimens for testing and analysis
  • Maintain patient and specimen information logs
  • Provide superior customer service to all patients
  • Administrative and clerical duties as necessary
  • Cleaned, maintained and calibrated laboratory and field equipment to ensure continuous accuracy and functionality
  • Maintained clean and organized work area with adequate supplies and reagents
  • Collected information and samples in support of staff research
  • Consulted with technicians and researchers to analyze atypical results
  • Verified collection orders and communicated discrepancies to nurses
  • Verified quality of specimens by centrifuging specimens for logistics courier to pickup
  • Collected, labeled and stored lab samples according to laboratory specifications
  • Obtained samples for testing following standard protocols
  • Collected and analyzed production samples to evaluate quality
  • Established procedures and quality standards
  • Kept records of quality reports and statistical reviews
  • Supervised and guided inspectors, technicians and other staff
  • Analyzed quality control test results and provided feedback and interpretation to production management or staff
  • Completed various financial and quality audits for different departments
  • Established procedures and quality standards
  • Supervised and guided inspectors, technicians and other staff
  • Established product specifications and quality assurance practices
  • Monitored product trends and suggested changes
  • Collected and analyzed production samples to evaluate quality
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services
  • Demonstrated leadership by making improvements to work processes and helping to train others
  • Viewed and analyzed tissue, organ and cell samples to identify and assess bacteria
  • Studied effects of microorganisms, parasites, drugs and other substances at various levels to drive findings and advancements in microbiology and parasitology
  • Devised new health and safety standards as well as public health improvement programs in collaboration with industry experts, health departments and physicians
  • Provide technical quality testing for neonates, pediatrics, adolescent, adult, and geriatric patients in the laboratory setting in compliance with CAP, JCAHO, OSHA, AABB, FDA, and CLIA standards.

Spanish Teacher

Sky View Academy
07.2022 - 09.2022
  • Provided guidance and mentoring to students regarding academic, social and emotional issues.
  • Conducted classes for adult immigrants desiring to learn foreign language.
  • Supported development of individualized education plans for students with special needs.
  • Used written exercises to test and develop reading and writing foreign languages.
  • Developed and wrote curricula in both Spanish and English, often sharing curriculum with other teachers.
  • Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
  • Collaborated with colleagues to develop interdisciplinary lessons that connected Spanish language content to other subject areas.
  • Communicated and participated with homeschool programs and tutored homeschoolers in foreign languages.
  • Explored and implemented innovative use of technology in language education.
  • Elevated student proficiency levels by implementing individualized learning strategies tailored to each learner''s strengths and weaknesses.
  • Developed and implemented behavior management plans to address student issues.
  • Enhanced learning experiences by incorporating specialized tools and resources tailored to the needs of special education students.

Elementary Spanish Teacher

Spanish Enrichment Inc
09.2021 - 11.2021
  • Followed and adhered to rules and regulations concerning education of foreign students.
  • Taught lessons encompassing skill-building activities in speaking, writing, reading and listening.
  • Supported students in developing social skills through structured activities and positive reinforcement techniques.
  • Explained concepts and assignments in both native and non-native languages.
  • Created supportive learning environment for foreign students to nurture budding language development.
  • Implemented behavior modification strategies, resulting in improved self-regulation and classroom participation among students.
  • Adapted lessons to differentiate instruction and meet students' diverse learning needs and abilities.

Cashier

Ross Dress For Less
04.2020 - 11.2020
  • Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
  • Identified and resolved discrepancies and errors in customer accounts.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Learned duties for various positions and provided backup at key times.

Kitchen Crew Member

Chipotle Restaurant
01.2020 - 03.2020
  • Operated kitchen equipment in accordance with manufacturer instructions.
  • Managed time to juggle multiple tasks simultaneously with ease.
  • Expedited orders during peak hours, effectively reducing wait times for customers and increasing table turnover rates.
  • Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
  • Provided exceptional customer service by promptly addressing concerns and ensuring accurate order fulfillment.
  • Contributed ideas for special events or promotional menus, resulting in increased revenue during seasonal periods or holidays.

Medical Laboratory Scientist

Children's Hospital of Chihuahua
01.2013 - 01.2019
  • Perform data entry of patient information in an accurate and timely manner
  • Process billing information and collect payments when required
  • Prepare all collected specimens for testing and analysis
  • Maintain patient and specimen information logs
  • Provide superior customer service to all patients
  • Administrative and clerical duties as necessary
  • Cleaned, maintained and calibrated laboratory and field equipment to ensure continuous accuracy and functionality
  • Maintained clean and organized work area with adequate supplies and reagents
  • Collected information and samples in support of staff research
  • Consulted with technicians and researchers to analyze atypical results
  • Verified collection orders and communicated discrepancies to nurses
  • Verified quality of specimens by centrifuging specimens for logistics courier to pickup
  • Collected, labeled and stored lab samples according to laboratory specifications
  • Obtained samples for testing following standard protocols
  • Collected and analyzed production samples to evaluate quality
  • Established procedures and quality standards
  • Kept records of quality reports and statistical reviews
  • Supervised and guided inspectors, technicians and other staff
  • Analyzed quality control test results and provided feedback and interpretation to production management or staff
  • Completed various financial and quality audits for different departments
  • Established procedures and quality standards
  • Supervised and guided inspectors, technicians and other staff
  • Established product specifications and quality assurance practices
  • Monitored product trends and suggested changes
  • Collected and analyzed production samples to evaluate quality
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services
  • Demonstrated leadership by making improvements to work processes and helping to train others
  • Viewed and analyzed tissue, organ and cell samples to identify and assess bacteria
  • Studied effects of microorganisms, parasites, drugs and other substances at various levels to drive findings and advancements in microbiology and parasitology
  • Devised new health and safety standards as well as public health improvement programs in collaboration with industry experts, health departments and physicians
  • Provide technical quality testing for neonates, pediatrics, adolescent, adult, and geriatric patients in the laboratory setting in compliance with CAP, JCAHO, OSHA, AABB, FDA, and CLIA standards.

Senior Manager on Assurance and Control Quality

Productos del norte "La Santa Cruz"
01.2017 - 01.2018
  • Conducted regular internal audits to assess compliance with company policies and regulatory requirements, driving continuous improvement efforts.
  • Collaborated with production staff to improve processes, reduce defects and optimize quality.
  • Developed and implemented quality control processes to meet product standards.
  • Documented and executed detailed test plans and test cases and summarized and logged audit findings for reporting purposes.
  • Helped uncover and fix production problems in order to reduce overall defect rates.
  • Reviewed and validated quality requirements for manufacturing planning, supplier purchase orders, and engineering specifications to meet contract compliance regulations.
  • Coordinated with engineering teams to implement design changes aimed at improving overall product reliability.
  • Tracked and analyzed product quality data to identify trends and insights.
  • Contributed to product development efforts by providing critical insight on potential quality concerns during design reviews.

Senior Manager on Assurance and Control Quality

Productos y Lácteos Los Pinos S.P.R de C.V, Rancho
01.2014 - 01.2017
  • Liaised with vendors and end-users to uncover system optimization opportunities.
  • Completed supporting documentation for testing procedures, data capture forms, equipment logbooks and inventory forms.
  • Evaluated vendor performance by conducting regular assessments, fostering strong partnerships that ensured consistent supply chain quality.
  • Developed training materials, SOPs and work instructions to supplement new team member onboarding.
  • Enhanced product quality by implementing rigorous testing protocols and adhering to industry standards.
  • Reduced product defects through meticulous analysis of production processes and identification of areas for improvement.
  • Documented and executed detailed test plans and test cases and summarized and logged audit findings for reporting purposes.
  • Developed and implemented procedures to meet product quality standards.
  • Conducted investigations into questionable test results.
  • Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
  • Monitored testing procedures and verified performance of tests according to established item specifications and protocol.
  • Reviewed and validated quality requirements for manufacturing planning, supplier purchase orders, and engineering specifications to meet contract compliance regulations.
  • Performed standard first article inspections and random sampling inspections to verify adherence to customer standards.

Education

Some College (No Degree) in Medical Assisting -

UHA
Beverly Hills, CA
02.2021

Master Degree in Education -

Professional Development University
Chihuahua
02.2017

Bachelor of Science - Medical Laboratory Scientist

Autonomus University of Chihuahua (UACH) College of Chemisty Science
Chihuahua, Mexico
11.2015

Skills

  • Software
  • Word, Excel, Power Point, Dreamweaver, Flash, Firework, Corel Draw, Visual Basic, C, Turbo C
  • Laboratory Equipment
  • Lactoscan, CIP Mecanism, Skimmer, Clarifier, Pasteurizer, DeLaval (Somatic Cells), Potentiometer, Moisture balance, Micro-scan, Centrifuge, Biomatrix, Incubator, Auto-clave, Humalyzer, Spectrophotometer, Extraction cabinet, HPLC, Stomaker, HEMO, Microscope, Thermocycler, Vortex, Resolving Problems, Caring and Empathetic, Microsoft Office, Verbal and Written Communication, Explaining Policy and Procedures, Calm and Effective Under Pressure, Spanish Fluency, First Aid/CPR, People Skills, Safety Guidelines, Equipment Maintenance, Testing Protocols, Cleaning Procedures, Specimen Handling, Work Ethic, PPE Use, Customer Service, Relationship Building, Working Collaboratively
  • Instrument Sterilization
  • Goal Minded
  • Complex Terminology Interpretation
  • Skin puncture
  • Paperwork Processing
  • Phlebotomy Technician (NCPT)
  • Adaptable approach
  • Specimen labeling procedures
  • Sample and specimen collection
  • Butterfly needle technique
  • Finger Stick Method
  • Specimen Collection
  • Quality control guidelines
  • Patient preparation
  • HIPAA
  • Sample Collection
  • Quality Control
  • Staff Collaboration
  • Recording data
  • Patient support
  • Infection Control
  • Patient Care
  • Medical Records Management
  • Machine Calibration
  • Patient Monitoring
  • Data Entry
  • Blood collection techniques
  • Butterfly Venipuncture
  • Blood Culturing
  • Capillary puncture
  • CPR/AED
  • Arterial Blood Draws
  • HIPAA Compliance
  • Lab Reporting
  • Medical terminology knowledge
  • Venipuncture

Certification

  • HHCCA - COVID-19 New Hire Orientation Introduction.
  • Impact of Care Participant Guide
  • HHCCA - Behavioral Health: Crisis Management and De-escalation Skills
  • Hindsight - Serious Patient Adverse Events and Patient FIRST
  • HCA Continental Division General Orientation Supplement - Infant and Pediatric Security - WBT-8-2020
  • Compassionate Connected Care - Acknowledge Suffering (Clinical Version)
  • Compassionate Connected Care - Anxiety Is Suffering (Clinical Version)
  • Compassionate Connected Care - Caring Transcends Diagnosis (Clinical Version)
  • Accredited course " Basic Life Support (CPR and AED) Program" By American Heart.
  • Certification in CPR,AED and First Aid for Children, Infants and Adults. By Health & Safety Institute

Accomplishments

  • XXIII Summer Scientific Research Mexican Academy of Sciences Irapuato, Gto Functions: "Isolation of entomopathogenic fungi from agricultural soils and pests in crops in the state of Guanajuato" (June2013) CEO: PhD Cesar Andrés Ángel Sahagún
  • Professional Practices Hospital Infantil de Especialidades de Chihuahua Functions: Exhibition of topics of interest that correspond to parasitology, Clinical Chemistry, Hematology, etc., in addition to serving as a guide in the week for the schools that visit us (May 2015 -August 2015), Direct treatment with patient Lab Director: Q.B.P Enrique Guevara Macías Facultad de Ciencias Químicas
  • Student Society as treasurer Functions: Responsible for the administration of the monetary resources of the student society for the benefit of the student community (2014-2015) CEO: Erick Castillo Mauleon.
  • Participation in the "XVlll yearly Journeys of Clinical Pathology and Laboratory Medicine" Curricular Value: 12hrs
  • Participation in the "Application of Flow Cytometry " in the XL International week of chemistry curricular value: 20hrs
  • Participation in the "Chemist in the forense investigation´´, from the Chemist College Clinical area of Chihuahua, A.C
  • Participation in the conference de Marcadores Tumorales, from the Chemist College Clinical area of Chihuahua, A.C
  • Participation in the conference "Obesity and your heart: an uneven couple´´, from the Chemist College Clinical area of Chihuahua, A.C
  • Accredited course "Appropriate use of antibiotics in the clinical practice ", Hospital Ángeles, Clínica Londres Curricular value: 15hrs
  • Accredited course "2018 Priority Program of Epilepsy", Northwest regional meeting of the Medical College of Cd Delicias Chihuahua Curricular value 20hrs
  • Accredited course "Mexican Sign language", Instituto Chihuahuense de lengua de señas Mexicana A.C Curricular value 18hrs
  • Accredited course "Mexican Sign language in the clinical area", Instituto Chihuahuense de lengua de señas Mexicana A.C
  • Accredited course "Hazard analysis and critical control points (HACCP)", Global Std
  • Accredited course "Requirements of the NOM-251-SSA-2009", Global Std
  • Courses related to: Good manufacturing practices (GMP), Good Documentation Practices (GDP), Good Laboratory Practices (GLP), Alimentary safety, Industrial security

Languages

Spanish
Native or Bilingual
English
Professional Working

Timeline

Phlebotomist III Float

Quest Diagnostics
12.2023 - Current

Laboratory Assistant

Sky Ridge Medical Center
07.2023 - Current

Phlebotomist II

Quest Diagnostics
02.2023 - 05.2023

Patient Service Technician Specialist

LabCorp
08.2022 - 01.2023

Spanish Teacher

Sky View Academy
07.2022 - 09.2022

Elementary Spanish Teacher

Spanish Enrichment Inc
09.2021 - 11.2021

Cashier

Ross Dress For Less
04.2020 - 11.2020

Kitchen Crew Member

Chipotle Restaurant
01.2020 - 03.2020

Laboratory Assistant

The Medical Center of Aurora
01.2019 - 01.2023

Senior Manager on Assurance and Control Quality

Productos del norte "La Santa Cruz"
01.2017 - 01.2018

Senior Manager on Assurance and Control Quality

Productos y Lácteos Los Pinos S.P.R de C.V, Rancho
01.2014 - 01.2017

Medical Laboratory Scientist

Children's Hospital of Chihuahua
01.2013 - 01.2019

Some College (No Degree) in Medical Assisting -

UHA

Master Degree in Education -

Professional Development University

Bachelor of Science - Medical Laboratory Scientist

Autonomus University of Chihuahua (UACH) College of Chemisty Science

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MARCELA ELENA COLMENERO MUNOZ