Marcela Ferrari
Irving
Summary
Critical thinking employee with excellent time management skills. Dedicated problem-solver adept at remaining calm under pressure.While using top-notch skills in time management and organization.
Overview
21
21
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
waitress
Wingate Hotel
Irving
01.2020 - Current
- Trained new staff on menu offerings and service standards.
- Assisted in inventory management and stock replenishment for supplies.
- Developed positive relationships with regular customers through friendly conversation.
- Provided excellent customer service by addressing any complaints or concerns promptly.
waitress
Hilton
Irving
01.2018 - 02.2020
- Provided exceptional customer service to enhance guest dining experiences.
- Assisted in inventory management and stock replenishment for supplies.
- Resolved guest concerns promptly to ensure satisfaction during meals.
- Took orders for food and drinks and delivered them to guests.
Manager
Taco Bueno
Irving
03.2005 - 01.2015
- Processed customer transactions accurately and efficiently at fast-paced service counter.
- Managed inventory levels to maintain product availability and freshness.
- Coached, mentored and trained team members in order to improve their job performance.
Education
High School Diploma -
Normal Thomas Gody Cruz
Argentina 03.2015 - 12.2018
Skills
- Training staff
- Customer service
- Inventory management
- Order processing
- Hospitality
- Relationship building
Certification
Texas food handler traing program
Timeline
waitress
Wingate Hotel
01.2020 - Current
waitress
Hilton
01.2018 - 02.2020
High School Diploma -
Normal Thomas Gody Cruz
03.2015 - 12.2018
Manager
Taco Bueno
03.2005 - 01.2015