MARCELA LOPEZ
Paramount,CA
Summary
Self-motivated professional with experience managing high-volume operations and supporting diverse teams. Skilled in clerical tasks, scheduling, reporting, and process improvement, with strong communication and leadership abilities. Seeking to leverage expertise into management or administrative growth opportunities.
Overview
4
4
years of professional experience
Work History
PROPERTY MANAGEMENT
Torrance, CA
12.2024 - 10.2025
- Managed day-to-day operations for a multi-unit residential property, ensuring high tenant satisfaction and smooth facility functioning.
- Scheduled and supervised maintenance requests, repairs, and property inspections to uphold quality and safety standards.
- Processed rent payments, tracked deposits, and maintained accurate financial and tenant records.
- Led leasing activities, including advertising vacancies, conducting property tours, screening tenants, and preparing lease agreements.
- Responded promptly to tenant inquiries and resolved complaints professionally and efficiently.
- Coordinated with vendors and contractors for property improvements and ongoing upkeep.
- Ensured compliance with company policies, local housing regulations, and safety requirements.
- Achieved occupancy targets and minimized vacancy turnaround times through effective marketing and tenant retention strategies.
CAGE CASHIER
Bell Gardens
05.2024 - 11.2024
- Managed and reconciled cash drawers, chips, and the casino bankroll before and after each shift with precision and accuracy.
- Operated coin sorting, wrapping, and credit card processing equipment to ensure efficient financial transactions.
- Maintained detailed records of money, chips, markers, and credits, ensuring compliance with internal controls and accounting procedures.
- Processed credit applications, verified references, and issued credit in accordance with company policies.
- Collaborated with the vault and accounting teams to monitor funds and ensure financial integrity.
GUEST SERVICE & TRANSACTION REPRESENTATIVE
Los Angeles
07.2021 - 12.2023
- Directed store opening procedures, ensuring promotions were up-to-date and inventory levels optimized for sales.
- Oversaw cash management, reconciling registers at shift start and monitoring transactions to maintain financial accuracy.
- Led merchandising initiatives, refreshing displays to drive customer engagement and maximize sales performance.
- Delivered exceptional customer service, resolving inquiries and concerns with professionalism and efficiency.
- Maintained a well-organized and visually appealing store environment, while managing online inventory to ensure accurate real-time stock information.
Warehouse Associate
Manpower Staffing
Carson, CA
11.2022 - 01.2023
- Coordinated shipments ensuring timely dispatch and compliance with safety regulations.
- Managed inventory levels, optimizing storage space and reducing excess stock.
- Monitored shipment progress, proactively addressing delays to maintain customer satisfaction.
- Improved shipping efficiency by streamlining packing and labeling processes.
- Packed, secured, labeled and applied postage to materials to prepare items for shipment.
- Verified orders by comparing names and quantity of items packaged with shipping documents.
- Managed multiple priorities, consistently meeting or exceeding deadlines for shipment dispatches.
- Maintained inventory accuracy by conducting regular cycle counts and organizing stock shelves.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
Education
High School Diploma -
Cypress Community College
01.2018
undefined
Paramount High School
01.2016
Skills
- Operations Management
- Administrative & Clerical Support
- Financial Reconciliation & Cash Handling
- Record-Keeping & Documentation
- Inventory & Process Coordination
- Customer Service & Conflict Resolution
- Vendor & Client Relations
- Data Entry & Reporting
- Compliance & Policy Adherence
- Organizational & Time Management
- Problem Solving & Decision Making
- Professional Communication
- Customer service
- Attention to detail
- Computer skills
- Organizational skills
LANGUAGES
English (Fluent)
Spanish (Fluent)
Timeline
PROPERTY MANAGEMENT
12.2024 - 10.2025
CAGE CASHIER
05.2024 - 11.2024
Warehouse Associate
Manpower Staffing
11.2022 - 01.2023
GUEST SERVICE & TRANSACTION REPRESENTATIVE
07.2021 - 12.2023
undefined
Paramount High School
High School Diploma -
Cypress Community College