MARCELA MENDEZ-MOLINA
Salinas,CA
Summary
Dedicated healthcare professional with a strong foundation in patient care and specimen collection, ready for a role in phlebotomy. Proven track record of efficiently performing blood draws while maintaining the highest standards of hygiene and safety. Recognized for exceptional teamwork and adaptability to evolving clinical demands, consistently delivering reliable results and enhancing patient satisfaction. Committed to skill advancement and positive contributions in dynamic healthcare environments.
Overview
7
7
years of professional experience
Work History
Phlebotomist
Foundation Laboratory
Salinas, CA
02.2023 - Current
- Collected blood samples using venipuncture and capillary techniques, ensuring patient comfort and safety.
- Centrifuged blood samples as outlined in clinical protocols
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Maintained compliance with safety protocols and infection control procedures during specimen collection.
- Process patient payments and assist with insurance verification and billing inquiries.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
- Packaged and shipped specimens to central lab daily.
- Trained and mentored junior staff on best practices in phlebotomy techniques and safety standards.
Fine Jewelry Associate
JCPenney
Salinas, CA
10.2021 - 02.2025
- Maintained inventory accuracy through regular stock assessments and updates.
- Collaborated with team members to streamline sales processes and improve customer service.
- Trained new associates on product knowledge and sales techniques for improved performance.
- Resolved customer inquiries and concerns professionally, ensuring satisfaction and retention.
- Exceeded sales goals through exceptional customer service and product knowledge.
Cashier & Sales Associate
JCPenney
Salinas, CA
01.2019 - 10.2021
- Trained new cashiers on operational procedures and customer service standards.
- Worked flexible schedule and extra shifts to meet business needs.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Education
Bachelor of Science - Public Health
San Jose State University
San Jose, CA05-2025
Associate of Arts - Natural Science
Hartnell College
Salinas, CA01-2021
Skills
- CLSI order of draw
- Infection control & PPE
- Patient identification
- HIPAA compliance
- Clinical: Venipuncture (Vacutainer, Butterfly, Syringe)
- Specimen collection & processing
- Technical knowledge in health safety standards
- Data entry
- Bilingual
- Customer service
- Teamwork
- Organization
Languages
Spanish
Native or Bilingual
Certification
- PT - Phlebotomy Technician
Timeline
Phlebotomist
Foundation Laboratory
02.2023 - Current
Fine Jewelry Associate
JCPenney
10.2021 - 02.2025
Cashier & Sales Associate
JCPenney
01.2019 - 10.2021
Bachelor of Science - Public Health
San Jose State University
Associate of Arts - Natural Science
Hartnell College