Marcela Reed
Austin
Summary
Motivated and hardworking high school graduate with over a year of combined housekeeping and front desk experience in a dynamic yoga and fitness studio. Then, having about a year's worth of food service experience, where food handling, customer service, and fast-paced multitasking skills are needed. Skilled in maintaining cleanliness standards, and promoting a positive, wellness-focused environment. Adept at multitasking, problem-solving, and contributing to a seamless client experience.
Overview
2
2
years of professional experience
Work History
Crew Member
Chipotle
11.2024 - Current
- I worked at the front counter and in other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously, without compromising quality or efficiency.
- Worked well with teammates, and accepted coaching from the management team.
- Kept the food preparation area, equipment, and utensils clean and sanitary.
Clean Crew
TruFusion
08.2023 - Current
- Display proper image to customers and adhered to company dress code and uniform standards
- Uphold high professional standards to achieve performance targets
- Support various counter stations based on demand
- Cross-trained in multiple positions to assist during busy periods
- Clean and sanitize work areas, equipment, and restrooms throughout shift
- Collaborate with fellow crew members to ensure efficient operations during peak hours
- Complete opening or closing procedures depending on assigned shifts
Wellness Crew
TruFusion
08.2023 - Current
- Greet visitors and provided general information about organization
- Ensure reception area remained clean, organized, and presentable throughout day
- Answer incoming calls, directed them to appropriate personnel, and took messages
- Welcome visitors and conducted tours to highlight features and answer questions
- Verify guest payment and contact information
- Provide exceptional customer service by addressing inquiries, concerns, or issues promptly
Education
High School -
Crockett High School
Austin, Texas05.2023
Skills
- Chemical handling
- Studio and restroom sanitation
- Reliability and punctuality
- Floor maintenance
- Time management
- Taking orders
- Safe food handling
- Cash handling
- Equipment organization
- Front desk experience
- Customer service
- Teamwork and collaboration
Languages
English
Timeline
Crew Member
Chipotle
11.2024 - Current
Clean Crew
TruFusion
08.2023 - Current
Wellness Crew
TruFusion
08.2023 - Current
High School -
Crockett High School