MARCELA VILAS BOAS
Boca Raton,FL
Summary
Dynamic professional with a proven track record in business management and client relationships, honed at Rialan Auto Peças and other leading firms. Excelled in streamlining operations, enhancing document control processes, and boosting administrative efficiency. Skilled in office administration and adept at fostering strong client partnerships, consistently achieving strategic objectives.
Overview
9
9
years of professional experience
Work History
Administrative Clerk
Rialan Auto Peça Diesel
01.2015 - 01.2017
- Managed partnerships with carriers in order to transfer marketed products.
- Promoted 5s program in the sectors and also monitored management deadlines and compliance with all action plans implemented by the director Board.
- Managed daily office operations, including scheduling appointments and managing incoming calls.
- Scheduled meetings between different departments within the organization.
GERENTEC ENGENHARIA
01.2014 - 01.2015
- Supported in setting up procedures, spreadsheets, forms, and records; control of documents and records; mapping the company's internal processes; monitoring of internal and external audits; support in all administrative routines and project management.
Quality Analyst I
TCRE ENGENHARIA
01.2013 - 01.2014
- Reviewed and analyzed customer feedback to identify areas of improvement in product quality.
- Updated the control of external documents and arrange for the acquisition of updated standards.
- Participate in quality planning, and monitor internal procedures.
- Kept the controls of documents and quality records up to date.
- Controlled certification deadlines and schedule dates for internal and external audits.
Archivist I
TCRE ENGENHARIA
01.2013 - 01.2014
- Controlled all purchase, exchange, transfer, disposal, and donation of assets or property.
- Carry out mapping and analyze the processes to generate corporate documentation.
Promoted actions with a focus on cost reduction and productivity. - Set up procedures manual, as well as establish standards, rules, and procedures for a document quality management program.
- Preserved artifacts and documents by reformatting them into digital archives.
Documentation Assistant
PROGEN - Projetos- Gerenciamento - Engenharia - LTDA
01.2010 - 01.2013
- Reviewed customer inquiries and provided detailed documentation to assist with resolution of issues.
- Coordinated with other departments to ensure consistency of documentation across projects.
- Ensured that documents were compliant with applicable laws and regulations.
- Maintained documents by managing files following established procedures.
FAELBA - Fundação Coelba de Previdência Complementar
01.2008 - 01.2009
- Organized, archiving, and disposal of documents generated in the administrative routine.
- Organized archival material according to established standards and practices.
Education
Degree - Business Administration And Management
UNIGRAN
12-2019
Graduate Education - Quality Management
UNIJORGE
02-2013
Degree - Archival Science
Federal University of Bahia
12-2009
Some College (No Degree) - Paralegal Studies
Florida Atlantic University
Boca Raton, FLSkills
- Client Relationships
- Business Management
- Business Communications
- Budget Administration
- Administrative tasks
- Office Administration
Personal Information
- Date of Birth: 09/05/84
- Marital Status: Single
Timeline
Administrative Clerk
Rialan Auto Peça Diesel
01.2015 - 01.2017
GERENTEC ENGENHARIA
01.2014 - 01.2015
Quality Analyst I
TCRE ENGENHARIA
01.2013 - 01.2014
Archivist I
TCRE ENGENHARIA
01.2013 - 01.2014
Documentation Assistant
PROGEN - Projetos- Gerenciamento - Engenharia - LTDA
01.2010 - 01.2013
FAELBA - Fundação Coelba de Previdência Complementar
01.2008 - 01.2009
Degree - Business Administration And Management
UNIGRAN
Graduate Education - Quality Management
UNIJORGE
Degree - Archival Science
Federal University of Bahia
Some College (No Degree) - Paralegal Studies
Florida Atlantic University
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