Marcela D. FRndez
Riverside,CA
Summary
Motivated and dynamic person seeking opportunities to offer customers care and support using my knowledge in customer service and the medical field. As well as a hard-working university student who is a reliable team member focused on shaping myself into a desirable candidate ready to meet my employers needs in order to contribute my assistance to my future associates. Willing to improve and expand my knowledge to become a valuable leader.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Cashier
Dollar Tree
06.2024 - 09.2024
- Answered questions about store policies and addressed customer concerns.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Responded promptly to requests for assistance, spills and customer inquiries.
Medical Assistant
Kern Medical Center
05.2022 - 09.2024
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Implemented care and efficiency improvements to support and enhance office operations.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Responsible for training new staff member and make sure that all protocols were being followed
Education
Associate of Arts - Spanish
Bakersfield College
Bakersfield, CA05.2024
Skills
- Payment Processing
- Customer Service
- Cash Register Operation
- Product Recommendations
- Communication skills
- Respect towards others
- Responsibility
- Hard-Worker
Certification
California Food Handlers Course:
Certificate Verification Number: 1g836e-k2b4382
Expiration Date: 9/6/2027
California Responsible Beverage Service Training Course:
Certificate Verification Number: 1g8a6f-k2beab4
Expiration Date: 9/6/2027
Languages
Spanish
Native or Bilingual
Timeline
Cashier
Dollar Tree
06.2024 - 09.2024
Medical Assistant
Kern Medical Center
05.2022 - 09.2024
Associate of Arts - Spanish
Bakersfield College
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