Marcela M. Novas
Loan Officer
HUNTINGTON BEACH,CA
Summary
Driven Loan Officer focused on customer service, efficiency and achievement. Demonstrating strong interpersonal skills and exceptional service throughout sales process. Motivated to learn, grow and excel in the industry.
Overview
1
1
Certification
4
4
years of post-secondary education
6
6
years of professional experience
Work History
Senior Loan Officer
American Advisors Group
Irvine, CA
07.2019 - 04.2020
- Originated, reviewed, processed, closed and administered customer loan proposals.
- Complied with regulatory requirements, including Bank Secrecy Act, Anti Money Laundering, OFAC, USA Patriot Act, Privacy Act and Community Reinvestment Act.
- Updated borrowers through each step of loan application, approval and closing processes while remaining attentive to all clients needs.
- Proved successful working within tight deadlines and fast-paced atmosphere.
Account Executive
United Funding Co
Chino, CA
07.2018 - 12.2018
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Drove new business development through qualifying leads, building relationships and executing strategic sales.
- Strengthened customer relationships with proactive and collaborative approach to managing needs.
- Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities.
Loan Officer
Magnolia Bank
Irvine, CA
03.2018 - 12.2018
- Recommended loan approvals and denials based on customer loan application reviews.
- Worked with underwriters to fix application problems and resolve issues.
- Reviewed and edited loan agreements to promote efficiency and accuracy.
Junior Escrow Officer
Netco Title Company
Burbank, CA
10.2011 - 01.2013
- Responsible for supporting a Senior Escrow Officer and acting as backup Escrow Officer as needed for this office.
- Examined purchase and sale agreement for potential items of concern and addressed immediately.
- Drawing sale escrow instructions and amendments.
- Prepared and delivered projected HUD-1 settlement statements to lender upon request.
- Returned executed loan packages to lender for review and approval in accordance with lender instructions.
- Prepared documents for closing and handled complete disbursement and follow up of escrow transactions.
Junior Escrow Officer
Investors Title/Financial Title
Hollywood, CA
07.2005 - 10.2008
- Set up escrow transactions, processed deposits and mailed out forms and preliminary title reports for review.
- Prepared various documents such as, Grant and Quit-Claim Deeds, Various Affidavit's, Substitution of Trustee, Notice of Reconveyance's, etc.
- Managed real estate closing process in compliance with all applicable standards and legal requirements.
- Processing 1099's and 593's.
Education
High School Diploma -
John Burroughs High School
09.1996 - 06.2000
Skills
Conventional and government guidelines
MS OfficeApplication preparation
Financial analysis aptitude
Relationship building and management
Excellent work ethic
Pipeline management
Positive attitude
Telephone sales
Excellent oral and written communication
Bilingual in Portuguese
Certification
NMLS Certification
Timeline
Senior Loan Officer
American Advisors Group
07.2019 - 04.2020
Account Executive
United Funding Co
07.2018 - 12.2018
Loan Officer
Magnolia Bank
03.2018 - 12.2018
Junior Escrow Officer
Netco Title Company
10.2011 - 01.2013
Junior Escrow Officer
Investors Title/Financial Title
07.2005 - 10.2008
High School Diploma -
John Burroughs High School
09.1996 - 06.2000