Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Marcelina Kumiega

Wilbraham ,MA

Summary

Motivated Student with engaging personality and flexible approach. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.

Overview

2
2
years of professional experience

Work History

Waitstaff

Glenmeadow
05.2021 - Current
  • Practiced safe, sanitary food handling for preparation and service to maximize pleasant dining experience.
  • Cultivated warm relationships with residents.
  • Provided safe mobility support to help residents move around dining room.
  • Offered companionship and kindness to elderly residents.
  • Worked with residents and kitchen staff to meet residents dietary needs.
  • Worked in fast-paced environment
  • Bussed and reset tables to keep dining room and work areas clean.
  • Completed training to be better educated about Dementia and Alzheimer's.
  • Managed up to 25 residents at a time
  • Delivered meals to residents who struggled with mobility or illness.
  • Trained new waitstaff on proper food handling, customer service and safety procedures.
  • Printed dining checks with total due, and offered receipts to complete transactions.
  • Remained calm and poised when dealing with difficult residents or during busy shifts.
  • Greeted residents and assisted them to help with their needs.

Education

Bachelor of Arts - Psychology

Ithaca College
Ithaca, NY
05.2026

High School Diploma -

Minnechaug Regional High School
Wilbraham, MA
05.2022

Skills

  • Customer service
  • Hospitality Service
  • Completed Assisted Living training
  • Attentive Service
  • Food Preparation and Safety

Languages

Polish
Native or Bilingual

Timeline

Waitstaff

Glenmeadow
05.2021 - Current

Bachelor of Arts - Psychology

Ithaca College

High School Diploma -

Minnechaug Regional High School

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Marcelina Kumiega