Marcelina Martinez

• Answered telephone calls to offer office information, answer questions, and direct calls to staff.
• Managed high call volumes while maintaining exceptional accuracy in appointment scheduling.
• Used Software to schedule patients.
• Worked closely with other departments to resolve complex scheduling conflicts or accommodate special requests from patients or physicians.

• Performed background, reference and credit checks as part of screening process of prospective tenants.
• Expedited the leasing process for prospective tenants by efficiently managing application paperwork and conducting background checks.
• Handled tenant communications by quickly responding to requests for maintenance and answering any questions or concerns.
• Toured property with prospective tenants and provided wealth of information in regards to its key features.

• Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
• Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
• Scheduled, coordinated and confirmed appointments and meetings.
• Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.

check in patients in and out

answer phones

schedule patients appointments

verify patient’s insurance information

collect co pays

confirm patients reminders appointments

room patients