Marcelino Aponte
Kissimmee
Summary
Detail-oriented supervisor with a strong focus on safety compliance, operational efficiency, and team training. Proven ability to enhance workflows and communication, ensuring high-performance standards in fast-paced environments.
Overview
24
24
years of professional experience
Work History
Closing / Bagroom Supervisor
Alliance Ground International
MCO Airport
07.2025 - 05.2026
- Supervised team operations to ensure compliance with safety protocols and procedures.
- Coordinated daily workflow to optimize staffing and resource allocation.
- Trained new employees on operational processes and company standards.
- Monitored performance metrics to identify areas for improvement in service delivery.
- End of shift reporting on the operation and Nightly GSE checks
- Oversaw bagroom work assignments and monitored crew reporting.
Led briefings to enhance team communication and addressed performance shortcomings.
Person of Accountability (Lead)
Alliance Ground International
MCO Airport
05.2022 - 07.2025
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Certified in all aspects of the ramp. Pushback and Tow Certified, Marshalling, lav service and all external services
- 98% average on safety audits and 99% on time turn rate.
- Coordinated efforts with a crew of two agents to ensure effective project execution.
Ramp Agent / Supervisor
US Airways Express
LGA Airport
07.2002 - 05.2007
- Supervised ramp operations, ensuring compliance with safety regulations and company policies.
- Coordinated aircraft loading and unloading processes to optimize turnaround times.
- Trained and mentored new ramp agents on operational procedures and safety protocols.
- Monitored team performance, providing feedback to enhance efficiency and productivity.
- Collaborated with management to initiate and oversee the development of catering and cleaning services at LaGuardia.
- Reported nightly itineraries and assigned tasks to team members.
Assisted with job assignments to ensure smooth workflow.
Education
High School Diploma -
Herbert H. Lehman High School
The Bronx, NYNo Degree - Architectural And Building Sciences
New York City College of Technology
Brooklyn, NY06-2005
Skills
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
- Experience with pushback of regional and commercial jets
- Proficient in handling oversized loads for commercial aviation
Timeline
Closing / Bagroom Supervisor
Alliance Ground International
07.2025 - 05.2026
Person of Accountability (Lead)
Alliance Ground International
05.2022 - 07.2025
Ramp Agent / Supervisor
US Airways Express
07.2002 - 05.2007
High School Diploma -
Herbert H. Lehman High School
No Degree - Architectural And Building Sciences
New York City College of Technology