Marcell McMen
Peoria,AZ
Summary
Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.
Overview
16
16
years of professional experience
Work History
Server/ATL Manager
Applebees rmh
Glendale, Az
01.2025 - Current
- Managed daily restaurant operations for Applebee's RMH service teams.
- Supervised shift staffing, breaks, and task assignments across front-of-house and kitchen.
- Coordinated food safety, sanitation, and health code compliance.
- Monitored cash handling, register accuracy, and daily till procedures.
- Trained team members on guest service, safety, and Applebee's standards.
- Reviewed inventory levels and placed supply orders through Applebee's systems.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Provided excellent customer service to ensure satisfaction.
- Provided exceptional service to high volume of daily customers.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Resolved guest concerns and supported quality service recovery.
- Enforced customer service standards and resolved customer problems to uphold quality service.
Server
Dennys Restaurant
Peoria, Arizona
01.2014 - 03.2025
- Took food and beverage orders using point-of-sale systems.
- Resolved guest concerns and supported positive Denny's dining experiences.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Implemented feedback from customers to improve service quality and menu offerings.
Assembly and Test
Max Spas
Chandler, Arizona
01.2011 - 12.2013
- Visually inspected tubs for leaks.
- Installed corded light fixtures.
- Followed SOP guidelines for proper installation and inspection.
- Final inspection and preparation of tubs for shipping.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
Education
High School Diploma -
Independence High School
Glendale, AZ05-2007
Skills
- POS systems
- Quality assurance
- Problem solving
- Regulatory compliance
- Multitasking and organization
- Strong work ethic
Timeline
Server/ATL Manager
Applebees rmh
01.2025 - Current
Server
Dennys Restaurant
01.2014 - 03.2025
Assembly and Test
Max Spas
01.2011 - 12.2013
High School Diploma -
Independence High School