Marcell Pledger
Summary
Professionally dedicated to fostering safe, engaging, and positive communities. Combines strong-based communication skills with a deep understanding of community guideline enforcement and management. Adept at navigating fast-paced environments, balancing strict policy with empathetic care to protect brand integrity and boost user retention. Demonstrates a strong track record of resolving guest issues with patience while collaborating effectively with diverse teams to enhance service quality and operational efficiency.
Overview
15
15
years of professional experience
Work History
Event Specialist
Event Staffing
04.2018 - Current
- Implemented marketing strategies to enhance brand visibility and engagement.
- Resolved guest inquiries and complaints with patience and a calm demeanor
- Delivered premium hospitality services across high-profile corporate events
- Collaborated with diverse coworkers to achieve team objectives and resolve product issues.
Assets portfolio Manager
Ad Click Xpress
08.2011 - 04.2017
- Made moderate risk for potential higher long term funding return.
- Monitored investments, identified risks, and managed portfolio performance through regular reviews.
- Maintained updated records of transactions and adjusted portfolios accordingly.
- Managed diverse portfolios, optimizing asset allocation to maximize returns and minimize risk.
- Invested funds and recommended appropriate dividend issuances based on historical dividend patterns and expected cash flows.
Packer
Shipbob
05.2016 - 03.2017
- Packed customer orders accurately and efficiently for timely shipment.
- Examine and inspect products to ensure packing specifications are met and ensure all components are together.
- Remove any defective goods and replace them.
- Record product and order information on specified forms and records.
- Move completed package orders to shipping.
- Obtained products from inventory, moved them to designated areas, and sorted materials for efficient processing.
Sales Representative
Green Mountain Energy
03.2014 - 01.2015
- Educated customers about renewable energy options and benefits of sustainable practices.
- Developed strong customer relationships through effective communication.
- Resolved customer inquiries promptly, ensuring satisfaction with service and product offerings.
Education
Kinesiology - Fitness And Exercise
Robert Morris University
09-2009
High School Diploma -
Chicago Vocational Career Academy
06-2006
Skills
- Customer service
- Team collaboration
- Problem solving
- Time Management
- Data entry
- Performance attribution
- Investment strategy
- Empathetic communication
Timeline
Event Specialist
Event Staffing
04.2018 - Current
Packer
Shipbob
05.2016 - 03.2017
Sales Representative
Green Mountain Energy
03.2014 - 01.2015
Assets portfolio Manager
Ad Click Xpress
08.2011 - 04.2017
Kinesiology - Fitness And Exercise
Robert Morris University
High School Diploma -
Chicago Vocational Career Academy