Marcell Watson
Washington ,United States
Summary
Compassionate candidate with distinguished knowledge of child development. Skilled at working closely with students to maintain progression and control behavioral issues. Committed to keeping up with lesson plans while keeping classrooms fun.
Overview
19
19
years of professional experience
Work History
Substitute Teacher
KinderCare Learning Centers
09.2022 - 05.2024
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Maintained day-to-day classroom management and discipline to promote learning initiatives.
- Supervised lunchroom and recess activities.
Retail Sales Associate
Comcast, Xfinity
12.2016 - 09.2022
- Greeted customers and helped with product questions, selections and purchases.
- Helped customers complete purchases, locate items and join reward programs.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Used POS system to process sales, returns, online orders and gift card activations.
Shift Lead
Giant Food Stores
08.2011 - 12.2016
- Maintained effective team member communication.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Answered customer questions and provided detailed product information.
- Conducted inventory and restocked items throughout day.
- Blocked and faced products on displays and shelves in accordance with company policy.
- Trained and mentored new employees to maximize team performance.
Sales Associate
Costco
02.2005 - 08.2011
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Trained and developed new sales team associates in products, selling techniques and company procedures.
Education
Bachelor of Arts - Business
Virginia Commonwealth University
Richmond, VA05.2014
High School Diploma -
Central High School
Capitol Heights, MD05.2010
Skills
- POS Systems
- Adaptability and Dependability
- Building Customer Loyalty
- Excellent Written and Verbal Communication
- Meeting Sales Goals
- Customer Service
- Time Management
- Teamwork and Collaboration
- Upselling Techniques
- Classroom Management
- Adaptable
- Relationship building and management
- Student Engagement
- Positive Reinforcement
- Organizational abilities
Timeline
Substitute Teacher
KinderCare Learning Centers
09.2022 - 05.2024
Retail Sales Associate
Comcast, Xfinity
12.2016 - 09.2022
Shift Lead
Giant Food Stores
08.2011 - 12.2016
Sales Associate
Costco
02.2005 - 08.2011
Bachelor of Arts - Business
Virginia Commonwealth University
High School Diploma -
Central High School